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The Woodlands and Conroe Home Care: What to Expect After a Fire

8/12/2019 (Permalink)

Fire Damage The Woodlands and Conroe Home Care: What to Expect After a Fire Fire Fact: A candle flame typically burns at around 1000 degrees Celsius (1800 Fahrenheit).

What To Expect After a Fire

One of the greatest human fears is off the unknown. Before stepping into your home after a natural disaster or fire, it is natural for your mind to wander into the worst-case scenario. Throughout the Houston area, countless families experience the devastating effects of damage to their home, and there are resources available to help you regain your footing, and assist you with the process. For The Woodlands and Conroe fire damage restoration, call SERVPRO to start the process of reclaiming and restoring your home.

1.      Damage to walls, windows, and the roof. When firefighters are trying to knock down the fire, often they will have to break through walls and the roof, even in areas where there were no flames. Also, expect windows to be broken, either from the firefighters needing to gain access or from the heat of the fire. Remember, the structural damage can be easily repaired.

2.      Damage to personal items and furniture throughout the home. In addition to the structural damage caused by the fire and firefighting, other items in your home will likely be damaged by the smoke and water. Many people are not prepared for the layers of muck throughout the home after a fire. Thankfully, with the proper tools and expertise, Houston SERVPRO can salvage and restore furniture, clothing, artwork, photographs, and other personal items. The key is to call us immediately; the sooner we start the better.

3.      A strong odor.  While the smell of smoke is expected after a house fire, many people are shocked by the acrid smell that permeates the air, clothing, and furniture. This odor can change and worsen over time if mold takes hold. It is imperative that proper cleaning commences as soon as possible.

4.      Precious items may be lost. There is no getting around the fact that you will likely lose belongings that are valuable to you and your family. However, many things that may look damaged by water and smoke can be restored. Our team at The Woodlands-Conroe SERVPRO can quickly identify those that can be saved, and start the restoration process immediately.

5.      Insurance claims will take longer than expected. The speed in which your homeowner’s insurance claim is processed is dependent upon your insurance company as well as your ability to provide an inventory of items destroyed or damaged. Hopefully, you have photos or videos of your home to help you create the inventory list; if not, visualize each room that was affected by the fire, and notate all the items that you can remember for your insurance claim filing. Keep in close contact with your insurance adjuster, and voice any concerns that you may have.

6.      Emotions will be high. Losing a home to fire or a natural disaster is traumatic. While adults have to deal with the insurance, the cleaning, and restoration, as well as the financial implications, children have to deal with a fear for their personal safety. While it will affect everyone in the home in some way, children respond to disasters differently than adults. They may start to have nightmares, act out at school, or become withdrawn. Keep a close eye, and seek professional counseling to help them through this difficult time.

Finally, and most importantly, do not feel you have to recover from The Woodlands and  Conroe Fire Damage alone. SERVPRO is proud to be a member of this community, and our team stands at the ready to assist you throughout the cleaning and fire restoration process. Call on us if disaster strikes; we are here to help you and your family get back into your home as quickly as possible.

The Woodlands Mansion Fire Cause Still Unknown

7/22/2019 (Permalink)

Fire Damage The Woodlands Mansion Fire Cause Still Unknown The Woodlands Mansion Fire Cause Still Unknown

A 10,000 square foot mansion home fire in The Woodlands luckily caused zero deaths and only two reported injuries to two painters that were working in the home before the fire ignited. The palatial French-style home in The Village of Cochran’s Crossing caused a stir in The Woodlands, however the cause of the fire is till unknown.

Interim Fire Chief Doug Adams of The Woodlands Fire Department reported that the fire was called in by neighbors who noticed smoke pouring out of the mansion. More than 60 fire fighters were dispatched to the scene to fight the fire. 

“We had no firefighters hurt. We had a total of eight fire trucks on scene and there were four ambulances,” Adams said. “(The fire) Had a major headstart before we arrived. (The home) Was fully involved by the time we got there. There is a gate (at the community) and that slowed us down…we have access, but it does slow us down a bit.”

Several curious neighbors migrated to the neighborhood to watch the fire ravage the mansion that included a swimming complex and tennis courts.  

The cause and origin of the fire is still unknown.  Investigators will continue to analyze what happened based on the fire patterns.  The home was undergoing interior painting and remodeling prior to the fire.  

“We have spent the day there,” Williams said late Friday afternoon. “The structure is still unstable, so we couldn’t do much. Commissioner (James) Noack’s office assisted us with some heavy equipment today, and that really helped us be safe.”

“Both men were initially transported to Memorial Hermann (The Woodlands), then a Lifeflight (helicopter) took the guy with severe burns to the Texas Medical Center,” Williams added. “The second guy was taken to Texas Medical Center by ambulance.”

Understanding Global Harmonization System GHS for Product Labels

7/16/2019 (Permalink)

Biohazard Understanding Global Harmonization System GHS for Product Labels GHS hazard pitogram and related hazards

The restoration process can be a dirty business.  All in a days work a SERVPRO Technician can encounter grease, grime, black water, sewage and even biohazards and bodily fluids.  As part of our safety program we ensure that all of the products we use on the job site are properly labeled and marked according tot he GHS labeling system.

OSHA and other regulatory agencies require that SERVPRO offices keep Safety Data Sheets (SDS) on hand for all of the products we use during cleanup and restoration projects.

GHS was designed as an international labeling system to ensure that all consumers can easily identify potential hazards in solutions, cleaning products and chemicals.  The GHS is comprised of 9 symbols, the meaning of GHS symbols is as follows:

  • Corrosion: skin corrosion/burns, eye damage, corrosive to metals.

  • Environment: aquatic toxicity.

  • Exclamation: irritant (eye/skin), skin sensitizer, acute toxicity, narcotic effects, respiratory tract irritant, hazardous to ozone layer (non-mandatory).

  • Exploding Bomb: explosive, self-reactives, organic peroxides.

  • Flame: flammables, pryophorics, self-heating, emits flammable gas, self-reactives, organic-peroxides.

  • Flame Over Circle: oxidizing gases, oxidizing liquids, oxidizing solids.

  • Gas Cylinder: gases under pressure.

  • Health Hazard: carcinogen, mutagenicity, reproductive toxicity, respiratory sensitizer, target organ toxicity, aspiration toxicity.

  • Skull and Crossbones: acute toxicity (fetal or toxic).

What Is Storm Surge and Why Is It An Important Safety Factor During Hurricanes?

7/11/2019 (Permalink)

Storm Damage What Is Storm Surge and Why Is It An Important Safety Factor During Hurricanes? What Is Storm Surge and Why Is It An Important Safety Factor During Hurricanes?

Hurricanes can bring in massive amounts of rain and flood water.  This is caused by the storm serve and storm tide that powerful storms bring with them as they make landfall.  Let's understand more about what is normal tide, storm surge and storm tide to better understand how flooding occurs during a storm event.

Normal Tide: this is the standard (typical) rise and fall of water sea levels which is caused by the natural gravitational pull of the sun and moon combined with the rotation of the earth.  It is normal for any seacoast to have two high and low tides within a 24 hour period.

Storm Surge: this is an abnormal rise in ocean water in conjunction with an intense storm or hurricane.  This is caused when the storm winds are strong enough to carry seawater onshore.  The word surge refers to the height difference between the normal sea level and the heightened level caused by the storm.  

Storm Tide: this is the actual level of sea water when combining the normal tide and the storm surge.

Be sure to pay close attention to local weather stations during a storm event and ensure that you understand the storm surge and heed all warnings for evacuation.  Storm surge can reach heights of 40 feet near the center of a Cat 5 hurricane.  Coastal flooding can reach far inland even tens of miles from the shoreline.  In most hurricanes the storm surge can increase water levels by 30 feet.

Important County Emergency Management Contacts

7/3/2019 (Permalink)

Commercial Important County Emergency Management Contacts Office of Emergency Management Contact Information for Major Counties in Texas including Office of Emergency Management City of Houston and Harris

Texas takes emergency preparedness very serious, the Lone Star State knows that disasters can strike within an instant.  Our state is known for wide spread flooding, flash thunderstorms, dust storms and of course hurricanes.  As a business owner or facility manager it is important that you have your county's Office fo Emergency Management contact information on hand in case you are in need of government assistance after a disaster.

AUSTIN Co. Emergency Management

BRAZORIA Co. Emergency Management
979-864-1201 emergency-management



Bailey’s Prairie






Hillcrest Village

Holiday Lakes

Iowa Colony

Jones Creek

Lake Jackson



Oyster Creek



Surfside Beach



West Columbia

BRAZOS Co. Emergency Management


College Station

CHAMBERS Co. Emergency Management

City of Mont Belvieu

COLORADO Co. Emergency Management

FORT BEND Co. Emergency Management






Meadows Place

Missouri City








Sugar Land


Weston Lakes

GALVESTON Co. Emergency Management

Bayou Vista

Clear Lake Shores
281-334-1034, 281-334-2799





Jamaica Beach


La Marque

League City

Santa Fe

Texas City 

Tiki Island

GRIMES Co. Emergency Management

HARRIS Office of Homeland Security & Emergency Mgt



Deer Park

El Lago

Galena Park


Jacinto City


Jersey Village

281-574-8633, 281-391-3500

La Porte

Morgan’s Point

Nassau Bay


County Emergency Management Contacts Hurricane & Flood Survival Guide 2019 



South Houston

Taylor Lake Village



West University Place

JACKSON Co. Emergency Management



LIBERTY Co. Emergency Management




MADISON Co. Emergency Management

MATAGORDA Co. Emergency Management

MONTGOMERY Co. Emergency Management



The Woodlands Township
281-210-3800 stayinformed

POLK Co. Emergency Management


SAN JACINTO Co. Emergency Management

WALKER Co. Emergency Management

WALLER Co. Emergency Management

WASHINGTON Co. Emergency Management


WHARTON Co. Emergency Management

El Campo

979-532-4811 x570

Young Professionals of The Woodlands Meet Up at Top Golf

7/1/2019 (Permalink)

Why SERVPRO Young Professionals of The Woodlands Meet Up at Top Golf Topgolf of Spring, TX is hosting the June Young Professionals Networking Social for the month of June.

The Woodlands Area Chamber of Commerce is hosting their monthly Young Professional Network Social for the month of June at TopGolf located in Spring, TX.  

Take a swing at getting social with your fellow North Houston professionals, but keep it under 40 please, as this is a special event for the young ones within the network!

The social will be hosted by Topgolf at 560 Spring Park Center Blvd, Spring, TX 7737 on Thursday, June 27 starting at 5:30pm.  For additional details contact Margo McZeal at the chamber office.  There is no cover or registration fee for this event, however each member is responsible for purchasing their own food/beverage and play time on the green.

Topgolf hosts an outstanding 100 climate-controlled hitting bays with full service restaurant and bar service directly to your putting green.  IN addition Topgolf has over 200 HDTVs playing at all times, free wi-fi, rooftop terrace with fire pit and the space is available for private events and meetings.  

Are you in a fantasy football league?  Consider hosing yur next draft party at Topgolf.  Topgolf of Spring hosts draft parties for groups of 8-16 guests in a semi-private room with WIFI and HDTV, shareable menu and bottomless fountain soda, tea and coffee.  The package also includes as $120 bar tab credit and dedicated wait staff.

Late June Floods in Houston, TX

6/26/2019 (Permalink)

Storm Damage Late June Floods in Houston, TX $2.5 billion flood bond passes public vote in Harris County (Houston, Texas) and is slated to be spent on flood prevention measures.

SERVPRO is here to help during times of need.  Our core business typically centers around everyday disasters including hot water heater overflows and dishwasher water line breaks, but since Houston is prone to extreme weather conditions a large part of our emergency response is to isolated storms and micro rain events throughout the Houston area.

On June 25, 2019 rain storms spread across the Houston region leaving several areas in flash flood zones.  The storms rolled in from the Gulf of Mexico with 30 mph winds and frequent lightening. 

The heaviest rain fall effected Galveston, Brazoria County and Fort Bend County.  In several areas there was an estimated 3 inches of rain.  

The timing of the rain storms could not be worse.  The storms released the highest rain fall during PM rush hour traffic causing major delays throughout the south Houston area.  

Summer storms are nothing new for Houstonians.  Historically June is the rainiest month of the hear with an average of 6 inches of rain for the month.  July tends to have less rain, but the Lone Star State is known for our erratic and irregular rain and flash floods that can roll in and out of the state with little to no notice.

Flooding is a recurring problem in the region.  In August 2018 Harris County voters passed a $2.5 billion flood bond to be spent on improving infrastructure and flood prevention projects for the Houston region.  The bond passed with 85% in favor which was a huge political consensus win for the region. 

The bond money is slated for 237 flood infrastructure projects including improvements to the Houston Ship Channel, new detention basins, floodplain land acquisition and to improving early flood warning systems.

American Heart Association and The Woodlands Area Chamber of Commerce

6/26/2019 (Permalink)

Commercial American Heart Association and The Woodlands Area Chamber of Commerce Kadija Zaheer, marketing coordinator, represents SERVPRO at The Woodlands Area Chamber of Commerce and American Red Heart Association Go Red For Women

The SERVPRO of The Woodlands/Conroe marketing team had the opportunity to be a part of the American Heart Association "Go Red For Women Luncheon" as part of the advisory board for the event.

The marketing team spent considerable time planning the luncheon which featured local celebrities Val Chmerkovskiy from Dancing With The Stas and Connie Watt, Houston Texan's player JJ Watt's mom. 

The event was the 15th annual and held at The Woodlands Marriott Hotel & Convention Center.  The SERVPRO team participated in creating display pieces, encouraging community involvement, selling tickets and securing donations from local partner organizations to raise money for heart disease prevention and research.

The event focused on educating luncheon guests on preventative measures to reduce the risk of heart disease and stroke by promoting heart healthy diet and exercise lifestyle choices, raise awareness of preventative measures and raise funds to support research and education. 

The luncheon was sponsored by The Woodlands Area Chamber of Commerce and the Montgomery County chapter of the American Heart Association.  In 2017 the luncheon raised a record setting $922,000.

SERVPRO is committed to being, here to help, and we are proud to be a strong partner to The Woodlands Area Chamber of Commerce and to have the opportunity to participate in local and charitable events.

Proper Drying of Any Structure

6/17/2019 (Permalink)

Water Damage Proper Drying of Any Structure SERVPRO of The Woodlands/Conroe Water Restoration Services.

SERVPRO of The Woodlands/Conroe is dedicated to providing the community with safe and accurate restoration and mitigation services. Our goal is to dry any structure within 3 - 5 days of the first notice of loss.

Proper drying protocols are determined by IICRC the leading national council on restorative cleaning processes.  According to IICRC the best way to prevent mold is to properly dry out both the structure and contents within 48 to 72 hours after a water damage. 

Our process includes three distinct steps:

  • Mitigation - mitigation helps to reduce the cost of the loss and prevents moisture from spreading to additional areas of the structure.  Mitigation services include immediate water extraction of standing water on the surface of the structure floors.  This process also includes stabilization of the environment with the introduction of drying equipment.

  • Remediation - remediation includes the advanced drying of the structure and content within the structure.  Content can include furniture, fixtures and personal belongings.  Air saturated with water will not allow materials to dry.  To properly dry both the structure and content we introduce the tag-team of drying equipment which includes dehumidifiers and air movers.  During the remediation process building materials may be removed based on the desecration of the Production Manager on site and the insurance adjuster if the claim is being filed under an insurance carrier.  Building materials that are most often removed include; drywall, insulation, flooring and in many cases ceiling tiles.
  • Reconstruction - the final step of the process and to make your loss, "Like it never even happened." is to replace any building materials that have been removed.  Our in-house construction team can replace any building materials to help make the situation good as new or good as your property was before the water loss happened.

In total the remediation process is a simple, yet important, process in dealing with any water loss.  If you are unsure if your property is in need of restoration or if you think you may be able to handle it contact SERVPRO of The Woodlands/Conroe at 281-419-9796 to get our professional opinion on your situation and if remediation services are appropriate for your instance.

Long Term Flood Prevention Bond Project For Spring and Klein

6/11/2019 (Permalink)

Storm Damage Long Term Flood Prevention Bond Project For Spring and Klein Harris County Flood Control District receives public approval for flood prevention projects across Harris County mainly surrounding Spring and Klein.

In early 2019 Community Impact Magazine based out of Spring, Texas reported that the Harris County proposed $2.5 billion bond had passed in public voting and includes funding for flood prevention in the Harris County Flood Control District and Harris County Engineering Department.  

There are several projects slated to begin in 2019 including $400,000 project to make updates to the Texas Water Development Board study which can provide better recommendations on how to maintain and reduce flooding in the Cypress Creek watershed.

Harris County is also soliciting for construction bids for a $2.2 million restoration project to better irrigate flood waters on Cypress Creek (formally FM 1960) to Highway 249.  T

The passed funding bond also includes $100 million for acquiring flood plain property alongside Cypress Creek.  The county has been soliciting voluntary home buyouts that are in the most high risk areas of the flood plain.

Harris County Flood Control District (HCFCD) and the U.S. Army Corps of Engineers Galveston District finalized an agreement on June 7, 2019 for the construction of Clear Creek, TX Flood Risk Management Project.  HCFCD will by financially responsible for the funding of the project.