Recent Water Damage Posts

Proper Drying of Any Structure

6/17/2019 (Permalink)

Water Damage Proper Drying of Any Structure SERVPRO of The Woodlands/Conroe Water Restoration Services.

SERVPRO of The Woodlands/Conroe is dedicated to providing the community with safe and accurate restoration and mitigation services. Our goal is to dry any structure within 3 - 5 days of the first notice of loss.

Proper drying protocols are determined by IICRC the leading national council on restorative cleaning processes.  According to IICRC the best way to prevent mold is to properly dry out both the structure and contents within 48 to 72 hours after a water damage. 

Our process includes three distinct steps:

  • Mitigation - mitigation helps to reduce the cost of the loss and prevents moisture from spreading to additional areas of the structure.  Mitigation services include immediate water extraction of standing water on the surface of the structure floors.  This process also includes stabilization of the environment with the introduction of drying equipment.

  • Remediation - remediation includes the advanced drying of the structure and content within the structure.  Content can include furniture, fixtures and personal belongings.  Air saturated with water will not allow materials to dry.  To properly dry both the structure and content we introduce the tag-team of drying equipment which includes dehumidifiers and air movers.  During the remediation process building materials may be removed based on the desecration of the Production Manager on site and the insurance adjuster if the claim is being filed under an insurance carrier.  Building materials that are most often removed include; drywall, insulation, flooring and in many cases ceiling tiles.
  • Reconstruction - the final step of the process and to make your loss, "Like it never even happened." is to replace any building materials that have been removed.  Our in-house construction team can replace any building materials to help make the situation good as new or good as your property was before the water loss happened.

In total the remediation process is a simple, yet important, process in dealing with any water loss.  If you are unsure if your property is in need of restoration or if you think you may be able to handle it contact SERVPRO of The Woodlands/Conroe at 281-419-9796 to get our professional opinion on your situation and if remediation services are appropriate for your instance.

What To Do When a Basement Floods

1/16/2019 (Permalink)

Water Damage What To Do When a Basement Floods A pipe break can rapidly fill your Conroe, TX basement with water

A basement flood can result in extensive water damage and pose secondary risks, such as mold growth. Here are several reasons why a basement may flood, steps homeowners should take, and insurance coverage guidelines.

A Broken Pipe

A pipe break can rapidly fill a basement with water, particularly if homeowners are not aware of the problem or are away from home. A homeowner should take the following steps:

  • Shut off the main water supply
  • Turn off power at the breaker box if possible
  • Contact electric and gas companies if flooding is severe

Shutting off water may limit the amount of damage. These other measures can promote the safety of residents and restoration workers.

An Appliance Leak

An appliance such as a water heater or washing machine may leak. While the cause of this damage may not be a covered peril, insurance coverage should be available for the resulting basement flood. A homeowner can take several measures:

  • Shut off the water supply to the appliance or the main supply
  • Shut off electricity or gas to the appliance or the main supply
  • Contact an appliance repair specialist or plumber

Limit damage by removing as much water as possible. A water damage cleanup company can be helpful if damage is severe.

Heavy Rain or Rising Water

Flooding from external sources can cause extensive damage and is excluded from most homeowners insurance policies. An additional flood policy is necessary to offset the costs of mitigating and restoring a basement flooded by heavy rain or a rising body of water. Rely on professionals to complete this cleanup job.

A Sewer Backup

Sewer backups are also not covered by standard homeowners policies. An additional sewer damage endorsement or rider can cover cleanup and restoration costs. Owners of homes that frequently experience backups may want to install a prevention valve.

These are four common scenarios that can cause a basement flood at a residence in Conroe, TX. Depending on the water source, homeowners insurance may or may not cover damage. Act quickly to mitigate primary damage and prevent secondary damage.

A Water Hammer Can Cause a Pipe Break in Your Home

12/31/2018 (Permalink)

Water Damage A Water Hammer Can Cause a Pipe Break in Your Home Water damage after a pipe break in The Woodlands, TX

A Water Hammer Can Cause a Pipe Break in Your Home

Imagine that you open the cold-water faucet in your kitchen sink and let the water run. The water is moving quickly from the pipes in the street to the open kitchen faucet. That moving water has a lot of momentum. Next, imagine quickly shutting off that faucet. The moving water comes to a complete stop and hits the closed faucet with the force of a hammer. That is a water hammer.

A water hammer is more than just noisy. It beats away at your plumbing day after day, shaking your pipes and looking for a weak spot. In time, it will find that weak spot and cause a pipe to burst. There are several things you can do to deal with your water hammer and minimize the chances of a pipe break.

  1. Call the water department. If you think that your water pressure is dangerously high, complain. Perhaps they have some way to lower the water pressure entering your home. After all, you can’t be the only one in The Woodlands,TX with this problem.

  2. Secure all the pipes in your home. The sound made by a water hammer is the vibration of your plumbing. That sound may not seem like much, but the motion behind it can loosen plumbing joints over a long period. The loose pipes may require tightening pipe hangers, installing new ones and placing shims.

  3. Solve the water hammer problem with plumbing modifications. Water hammer arrestors can reduce the water hammer effect. Pressure reduction devices can lower the water pressure in your home. Install these, and you may never know what it is like to fix a broken pipe.

Be Prepared for the Day a Pipe Break Occurs
If a pipe breaks in your home, there is no telling when or where it will happen. All you can do is be prepared. Just know that there are qualified water damage experts ready to help. They are just a phone call away.

The Safe Way to Sewage Cleanup

11/7/2018 (Permalink)

Water Damage The Safe Way to Sewage Cleanup Call a professional restoration company in Rayford,TX to cleanup a sewer damage

If you're dealing with a sewer backup, flooded toilet or other sewage mess, you have every right to feel frustrated and overwhelmed. However, don't let your frustrations prevent you from taking immediate and decisive action to tackle the mess and minimize damage as much as possible. The first thing you should do in the face of a sewage mess is contact your Rayford,TX, sewer cleanup team ASAP.

The Right Way To Deal With a Sewage Disaster

Sewage is inherently dirty and poses a variety of health and sanitation hazards. For this reason, you should never attempt to cleanup a sewage mess on your own. However, because sewage does present a health hazard, there are steps you can take to reduce exposure to those in the home and keep contaminants limited to a single area:

  • Turn off power to the home as well as the water supply line to the building and all a professional.
  • Evacuate all children, elderly adults and others who are not assisting in the sewer cleanup process.
  • Remove any dry and uncontaminated items and clean them with a heavy-duty disinfectant.
  • Open windows and turn on fans to increase ventilation. However, be sure to close off the area to prevent cross-contamination throughout the home.
  • Add small amounts of bleach to the contaminated water to prevent bacteria from spreading before help arrives.

Each of the above steps can help you limit damage and salvage as much of your belongings as possible. However, you must act quickly and with no hesitation if you hope to achieve the most effective results.

Let a Professional Take Care of the Rest

While it is okay for you to take some steps to limit the amount of damage to your home and belongings, you should let a professional sewer cleanup team take care of the bulk of the mess. The professionals have the proper safety equipment as well as commercial-grade sanitation equipment that will effectively kill bacteria and restore your home to its previously healthy condition.

When You Need More Than a Sump Pump

9/25/2018 (Permalink)

Water Damage When You Need More Than a Sump Pump Flooded business after storm in The Woodlands, TX

Your basement’s sump pump is perfect to keep out excess water in most situations, but it is not a heavy lifter. It can handle a burst pipe or a little rainwater, but it is no match for the problems that come with storm related flooding in The Woodlands,TX .

Here are the top four reasons this equipment fails:

  1. Mechanical or design failure. This can include poor installation of the pump and drainage system, or just the wrong size pump for your space. Clogs and freezing can also cause mechanical failures.
  2. No electricity. When the whole neighborhood loses electricity in a storm, your pump isn’t going to be removing anything until power is restored.
  3. Too much water. Water over your knees is too much volume for the average basement pump and drainage system.
  4. Debris in the water. A sump pump is easily clogged by the heavy debris and soil that come with storm flooding.

So what do you do when you have a flood and need to remove more than 2 feet of contaminated water from your basement? You really need multiple types of reliable machines to help you remove water fast. Fortunately, that’s one of the many benefits of using a professional restoration company after a storm. They have all the necessary water removing equipment, including:

  • Heavy vacuums and pumps for when you need to move a large amount of water. The most powerful of these are mounted on trucks, using long hoses to reach challenging places.
  • An industrial-strength trash pump that can handle all the mud, sticks and rubbish that are hiding in flood water. Without the interruption of clogs, these play a critical role in speedy water removal.

With truck mounted equipment and alternative power sources, professional flood mitigators can drive to your home and start the job right away. Quick water removal will help prevent further damage and increase your chances of salvage and restoration.

Water Damage In Basement

9/24/2018 (Permalink)

Water Damage Water Damage In Basement Water damage can happen in any area of your home

Water damage can happen in any area of your home. However, the basement offers its own unique challenges when it comes to water in bacement. The most common type of water damage in the basement results from broken water pipes. The first step is to turn off the water at the main valve. You'll need to start cleaning up right away to prevent mold, mildew and bacteria from forming. 

It is important that you remove rugs, furniture and other items that have gotten wet. Take them outdoors where they can completely dry in the sun. Use a heavy-duty vacuum cleaner that is made especially for water cleanup. A submersible pump is a good tool to use if you can rent one. Use a powerful fan to finish drying the room.

Choose a professional water restoration company if you don't have the time to tackle the job on your own. These types of companies have both the experience and the equipment to remove the water in basement. Call your insurance agent to see if your policy will cover water or flood damage. Water can seem behind walls and other places where major damage can occur.

A professional restoration company will likely be available 24 hours a day. Water damage in the basement can also cause structural damage. If this is the case, it will cost a lot more money than simply hiring a restoration expert. Underground water seepage can cause the surrounding ground to shift. Evidence of this type of damage is found with cracks along the walls and ceilings.

Don't hire a carpet cleaning service to restore your basement. They may not have the experience, education or skill to complete the job right. Instead, look in your local yellow pages for an actual fire and water restoration company. Pay careful attention to the contract before you sign it. Most restoration companies will guarantee their work.

Floods and water emergencies can happen to any homeowner. Be prepared for this type of emergency by choosing experts before you need them. A water emergency can occur in your utility room where your washer and dryer is found. Other common places include the dishwasher, refrigerator with ice maker and pipes underneath the house.

Know where your water main cutoff is located before an emergency. Turning off the water will prevent further damage while you wait for a professional restoration company to come to your home. SERVPRO of The Woodlands/Conroe Professionals provide fire and water damage restoration services. We are available 24 hours/7 days a week and are ready to restore damage to your home or commercial structure caused by

Four Steps to Determining Whether You Can Save Your Carpet

8/15/2018 (Permalink)

Water Damage Four Steps to Determining Whether You Can Save Your Carpet Air remover after water damage on basement in The Woodlands, TX

One of the most common questions asked after flooding in The Woodlands, TX, is, "Does my carpet have to be replaced?" After your home has been affected by a pipe break, you'll need to handle some repairs and assessments before you can determine whether the carpet can stay.

Step One: Contact a Professional

There are many reasons to work with a restoration professional immediately. These experts have the equipment best suited to facilitating a quick and comprehensive recovery from flooding. In many cases, your insurance company may prefer that you work with professionals and may not provide coverage if you didn't respond to the pipe break appropriately. Water damage restoration professionals can provide you with expert advice concerning water exposure to your home and furnishings.

Step Two: Consider the Length of Exposure

If the materials and furnishings in your home have been wet for more than 72 hours, it is probably best to replace porous items. For example, any padding under your flooring could be harboring mold spores. It is very difficult to thoroughly dry and clean padding, so it will also need to be replaced.

Step Three: Identify the Type of Flood Water

Did the water come from an interior pipe or did it back up from the sewage system? If the water came from a clean water source, such as a kitchen sink, there's much less risk than if contaminated water affected your home. If you aren't certain in your assessment of the type of water, ask a qualified professional for testing.

Step Four: Carefully Weigh Your Options

As restoration options are presented to you, consider time, inconvenience, cost, and safety. For example, if you have to replace the padding, you may need to spend a lot of time carefully removing the carpet so that you don't damage it. Before you handle either, you'll need to be sure you aren't exposing your home or family to mold and contaminants.

Experts in The Woodlands, TX, are available to provide answers and advice. It's generally best to call them immediately after discovering your home has been affected by a pipe break.

How To Begin the Insurance Claim Process After Water Damage

6/26/2018 (Permalink)

An insurance policy is a document that lists the conditions, terms, and details of a contract between you and your insurance company. The contract can protect you by clearly outlining your obligations when you are ready to file an insurance claim in The Woodlands, TX. On the other hand, the contract also clearly states the terms under which the policy becomes void, and the insurance company does not have to pay. Here are a few steps you can take to make sure you follow the terms of your contract.

Insurance Company Requirements

The first step in protecting your interests may be to review your insurance policy and note your legal obligations. If the pipe burst damage requires a police report, speak to law enforcement officers. Most insurance companies ask for a copy of the report if the flood or water damage is a result of:

• Burglary
• Vandalism
• Theft

The next step may be contacting your insurance company to report the insurance claim. Please note that reporting a claim and filing a claim are not the same. When you report the damage to your agent, you are notifying him or her of the damage and asking for an adjustor to review the situation.

Homeowner Insurance Obligations

Protecting your interests can also include documentation. First, contact a professional water repair and remediation service to remove the water. Ask the team to document their efforts, if possible. You may want to record the damage as well. Although your policy will probably not require you to take pictures of the damage, doing so can help you establish a solid claim.

To begin the actual claim process, fill the claim forms out and promptly return the papers to your insurance company. Make copies for yourself in case the documents get lost in the mail.

Beginning the Legal Process

Once you fill in the insurance claim forms, you are starting a legal process that is clearly defined by the terms of your insurance policy. If you fulfill the terms of the policy, the insurance company is legally required to pay. It’s the law.

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How To Make a Strong Water Damage Insurance Claim

3/25/2018 (Permalink)

No matter the reason, water damage can be a costly problem for homeowners. While an insurance claim may not be the first thing on your mind while in the middle of a disaster in The Woodlands, TX there are steps you may want to take before you clean up the flood water to make sure you can make a solid insurance demand.

1. Insurance - If you have renter’s insurance or homeowner’s coverage, you need to determine if the damages are covered. Flooding due to factors completely out of your control are typically included. Flooding that results from a pipe burst when pipes are poorly maintained is generally not covered under an insurance policy. Therefore, present your claim with your best evidence.

2. Pictures - Photos of the affected area can be a solid statement to your insurance company. Taking pictures while the water is still standing, and then again once the water is removed, can help your insurance adjuster assess the incident. Calling in a restoration team to document the cleanup procedure can also help solidify your insurance claim.

3. Inventory - Once you have contacted the insurance company, and the restoration team has finished its cleanup, it is time to take an inventory of your personal property damage. When noting items, it is important to include the make, model, and function of each article. If you have time, list the replacement cost or value of each piece as well.

4. Settlement - When the adjuster visits the flood site, make sure you are there to answer any questions about the incident. After the insurance company offers a settlement, they often give you half the money in advance of the repairs. When you can show the repairs are completed, the other half of the money will typically be paid out.

Water damage can be costly in The Woodlands, TX and an insurance claim can take time. By being proactive, you can help make sure your claim is a strong one. Visit for more information on water. 

What To Do After a Flood

1/24/2018 (Permalink)

Flooding from broken pipes in The Woodlands, TX can cause massive amounts of damage if not cared for properly. Water damage can ruin flooding and sheetrock, leading to extensive repairs that may be expensive. The longer water is left unattended, the more damage it can cause, so the water cleanup process should be done quickly and efficiently.

Assessing the Damage

Damage from a broken pipe may be limited to a single room or, if left undetected for several days, could spread throughout an entire floor. To understand exactly needs to be done, it is important to remove any remaining water with the help of a sump or a trash pump and then thoroughly examine the damaged area. There are two types of damage to look for:

1. Water damage. This type of destruction involves any damage to the structure of your home from the flood. It includes ruined wood flooring, carpet, sheetrock, and insulation, among other structural components.

2. Secondary damage. Unlike other types of damage, this type of problem may not be visible without a thorough investigation. Warm, moist environments can become a breeding ground for mold, mildew, and bacteria, so these fungi and pathogens thrive under wet carpet and in porous materials. In many cases, removing mold is more difficult than repairing structural damage.

Calling a Professional

Not only is repairing and restoring your home from flooding often difficult and time-consuming, but fixing secondary damage often requires the help of a qualified restoration company. Household cleaning products may not be strong enough to remove mold, and thoroughly disinfecting the area is necessary for safety. Call for help quickly to reduce the amount of damage caused by flooding.

In many cases, having broken pipes is difficult to handle on your own. After assessing the damage, calling a company for the water cleanup process may be a good idea. To reduce the impact of water damage, the issue should be dealt with quickly and efficiently. Visit for more information on water damage.

How to Properly Handle a Flooding Event

9/26/2017 (Permalink)

How to Properly Handle a Flooding Event

Water damage is among the most serious and insidious forms of damage that can befall a piece of real estate. Flood damage often begins with a seemingly innocuous chain of events. Perhaps a supply line breaks or a pipe breaks, or maybe a bathtub overflows, releasing gallons of water onto the floor. While these events may be easily overlooked, causing the homeowner to simply mop up the excess water and go back to business as usual, even seemingly small amounts of flooding can quickly lead to permanent flood damage to the structure, its surfaces and furniture inside. What's worse, many property owners will attempt to carry out restoration and mitigation efforts on even large flood damage events. This is folly and almost always leads to permanent and severe damage occurring to the structure.

Luckily, there is a sure-fire way to ensure successful mitigation of water damage and restoration of the flooded home or business. Almost every town in America has a professional restoration company. These companies have highly trained employees with thousands of hours of experience in handling the restoration and mitigation of flood damage. They also have powerful, specialized equipment that is specifically designed for the restoration and mitigation of water damage.

The good news is that a professional restoration company can almost always successfully restore a flooded home or business to its prior state. But they must first be called. It is, therefore, imperative that any time a property owner notices flood water in their business or water in their home that they immediately call in their local professional restoration company to begin the water cleanup effort as soon as possible. In cases of water damage, time is always the main factor.

The water cleanup protocol

Over the last few decades, an established protocol for dealing with flooded homes and business has emerged among professionals that your local restoration company will almost certainly follow, at least in the broadest sense.

As is always the case, the most important step in the water cleanup process is for the property owner, whenever they have noted flood water in their home or water in their business, to immediately cal a professional water cleanup team. Once the call is received, the team will be dispatched to the property. They will usually arrive within 30 minutes.

Once on scene, the team will begin assessing the extent of the water in the business or water in the home. They will also quickly move to fix any active leaks at the site of the original pipe break or supply line break. The area surrounding the pipe break or supply line break will be carefully inspected to see if any significant water seepage has occurred.

The removal of standing water in the flooded property begins

The next step will be for the team to remove any standing water in the home or water in the business. The flooded home or business will be set upon by heavy-duty vacuum equipment that is capable of removing up to 2,000 gallons of water every hour. Once this step is complete, the team will begin drying the property.

Drying and dehumidifying the home or business

Using ultra-powerful drying equipment, the team will begin drying and dehumidifying the property. Special care will be taken to dry the area around the original supply line break or pipe break. Industrial dehumidifying equipment will be set up, reducing the ambient humidity to nearly zero percent. This will allow for quick drying of the premises. The drying phase will typically last between a few hours and a full day.

The final cleansing of the home or business

The last step is the cleansing of all furniture, fixtures and surfaces within the property. This is carried out through the use of chemicals and special scrubbing implements. It prevents the formation of mold and the spreading of foul odors throughout the property.
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Hurricane Tips During for Your Home

9/10/2017 (Permalink)

Hurricane Tips for Your Shenandoah Home

The hurricane season brings a lot of water and flooding which can damage your home. Some may say, "let the insurance pay for it all" rather than do a few things to keep the cost of the loss lower. Here are some good things to do if you are evacuated from your home.

  • Raise your furniture to the second floor. This will keep the cost of your contents lower.
  • Place bags of ice in your fridge and freezer to keep it cold in case of a power failure.
  • Place keepsakes in your dishwasher. It is bolted to the counter and water proof.
  • Place sandbags around doors and window wells.

No matter the damage you can call SERVPRO of The Woodlands/Conroe to help clean up the mess.

Supply Lines and Insurance Subrogation

9/10/2017 (Permalink)

Supply Lines and Insurance Subrogation

The words insurance subrogation means "when a third party pays a creditor" according to Merriam-Webster. It is the act of someone else paying for the problem that occurred. The most often time that subrogation is used for insurance is on a water loss involving a supply line.

The supply line is located on toilets, fridges, sinks, and washing machines in the home. Anywhere that uses water will have a water supply line. Most metal braided supply lines installed in homes have lifetime warranties. If a supply line fails water intrudes and damages the home. Do not throw the broken supply line away. Your insurance company will treat the water loss the same but try and get the supply line company to pay back the damages. If the company is successfully subrogate against you will receive your deductible back and the claim will be "Like it never even happened."

Mistakes Are Often Covered By Insurance

9/10/2017 (Permalink)

SERVPRO of The Woodlands/Conroe technicians recently did a job for an older couple who had a flooded kitchen. It is unfortunate to have a bad memory which happens with old age. Sometimes the bad memory will cause a mistake costing thousands of dollars.

This poor couple were doing chores around the home and yard in usual fashion. The spouse had started filling the sink to soak some clothes before placing them in the wash. Upon starting the water her husband asked for a hand with a chore outside. It wasn't until an hour later that she remembered turning on the water. She hurried in to turn off the water but it was too late, water was everywhere.

They called their insurance company with little hope of having their claim covered but to their delight it was covered. Mistakes are covered by insurance in most cases and this older couple were grateful for having been diligent in paying their premiums all these years.

All You Need to Know About Water Damage Restoration Services

6/19/2017 (Permalink)

All You Need to Know About Water Damage Restoration Services

If you ever have an unfortunate encounter with water in home or business, you should not despair. There are professionals that exist to help you navigate this challenge and restore you to where you were before the flood damage. It is important, however, to possess some useful tips on what to expect during a restoration process since it can sometimes be as straightforward as drying out the rooms or as complicated as carrying out reconstructions on entire segments of the building. The professionals may also help you with mitigation advice and services so as to prevent future water damage.

Water cleanup steps

There are various steps involved in a water cleanup exercise. If you have the right professionals doing the job for you, they will carry out an assessment of the water damage and then come up with a plan. This strategy lays out the procedures to be involved to ensure the water in the business is removed. A plan is important as it ensures that all the important aspects of the exercise are incorporated. For instance, you may want to ensure that electrical installations are not interfered with if they have not suffered water damage. The plan also allows for further reviews of the water cleanup process to ensure everything was done.

The first step of the plan is often removing the water in the home. This can be done through vacuuming if the water has largely dried up and only small amounts of moisture remain. However, pumps can be involved if there are large amounts of water in the home. The restoration experts will have the prerequisite equipment to remove the water. It is important to contact them as soon as possible after the water damage for mitigation purposes. If you delay too long, the water in the business and the moisture that forms can provide a breeding ground for bacteria and mold. These have negative health consequences for those who are exposed to them for long periods of time.


Once the water in the home is removed, drying is the next thing. In this step, you might need to discard and replace some of the furniture and appliances that have suffered flood damage. For instance, the carpets and the drywalls may absorb moisture that is difficult to completely remove. As such, the professionals would advise you to replace these parts to prevent the growth of mold and bacteria. Once the parts are removed, the dehumidification process starts. This is a complex and thorough job that may take several weeks.

The next step in the water damage restoration process is decontamination. After drying the water in the business and replacing the damaged parts, a water cleanup and sanitization is done. This is helpful as it ensures you have a clean home to go back to once the process is done. Antimicrobial products are also applied to ensure that there are no organisms that survive the cleanup process that could harm you later on.


After the cleanup of the water in the home, a restoration is carried out so that any necessary repairs are done. You need a general contractor to carry out the structural repairs that could not be addressed by the cleanup. After this, mitigation steps such as roof gutters can be installed to ensure you never get water in the business again.

Flood damage

Drying your house after flood damage can seem like such a daunting task. The processes involved in the water cleanup may be overwhelming if you do not have professional help. These are the go-to people for dealing with flood damage. They can work hand in hand with you from the assessment all the way to mitigation. The latter is an important aspect that you should not neglect if you do not want to suffer the same consequences. The professionals can also carry out an inspection, later on, to ensure there is no mold that has crept back into your home or business and continues to cause damage.
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Houston Area Home Safety: Sewage Backup Prevention

2/23/2017 (Permalink)

Water Damage Houston Area Home Safety: Sewage Backup Prevention Any pipe leading to and in your home is a chance for blockage and breakage. Take the proper precautions to prevent flooding.

Few things are as devastating to a home as sewage backup. Whether it is caused by a failed septic tank, clogged drain or ruptured main line, it is essential that cleanup begin immediately to prevent further damage and the possibility of disease. However, if you do find sewage on your property, do NOT attempt to clean it up on your own. Due to the potential for contamination, this type of event is typically covered under insurance. SERVPRO The Woodlands and Conroe is available 24 hours a day for emergency sewage cleanup and restoration, and we can work directly with your insurance company to get your property clean, dried and dehumidified properly.

Hopefully, you can avoid a sewage backup in the first place. Here are four ways to help prevent damage from a sewage backup.

Never pour oils or fats down the drain. This is true whether you are on a municipal sewage system or a septic system. Oils and fats congeal in the pipes and can cause hair, toilet paper and other items to build up, creating a severe blockage. For clogs inside the home, a backup could be minor; however, a clog from the main line can cause significant sewage spillage that can damage walls, floors, furniture and other personal items. Prior to rinsing dishes, pots and pans, wipe thoroughly with paper towels and put the towels in the garbage.

Flush only toilet paper. Every plumber will tell you not to flush anything down the toilet other than toilet paper. Other items labeled as "safe for septic systems" or "safe to flush" truly aren't. The goal is to keep your pipes free from obstructions to help prevent water damage and sewage backups at your home or business.

Keep on eye on trees near the main line. Here in The Woodlands and Conroe, trees often invade pipes, looking for water and fertilizer. Tree roots can cause significant damage requiring the total replacement of the pipe, in addition to severe sewage backups and water damage inside a connected property. If you start to notice trees, bushes or shrubs growing more rapidly than before, or an unexpected green area in your lawn, call a licensed and insured plumber immediately to evaluate your main line.

If you have a septic system, schedule an annual pumping (or as required). Septic systems can fail, resulting in costly damage to your property. It is vital that you keep an eye on septic levels, and when needed, have the system pumped. Talk to your plumber or septic system specialist about installing an alarm in the system and perhaps a backflow valve to help keep the damage of a septic flood to a minimum.

The damage to your property and personal belongings takes a huge emotional toll. Due to the potential for microbial and bacterial contamination of sewage, it is imperative that you allow a professional emergency water damage response team to clean damaged personal belongings.

Your locally owned and operated SERVPRO has the necessary expertise, tools and resources to properly clean and sterilize your items. Depending on the item and the level of cleaning and restoration required, we may employ dry cleaning, wet cleaning, foam cleaning, immersion cleaning or abrasive cleaning techniques. Call us immediately when disaster strikes: we can be onsite in a matter of hours to begin the cleaning and restoration process.

SERVPRO The Woodlands and Conroe helps make it like it never happened, helping residential and commercial property owners when natural disasters, water damage, sewage backups, floods, fires, mold infestations and other events happen. Call 281-219-8180 when you need emergency help.

Four Signs You Might Need a New Water Heater: The Woodlands/Conroe Safety Tips

2/14/2017 (Permalink)

Water Damage Four Signs You Might Need a New Water Heater: The Woodlands/Conroe Safety Tips Know the parts to your electric or gas water heater.

Hot water is sometimes a luxury (bubble baths and long showers) and sometimes a necessity (laundry and clean dishes). So, when a water heater fails or ruptures, it can leave you in the cold as well as causing thousands of dollars in water damage to your home or business. In the event your property is flooded or damaged, it is imperative that you seek a reliable and well-respected flood and water restoration company to remediate the damage.

Here are some signs you might need a new electric or gas water heater:

  • Rust around the base of the water heater. A common sign that your water heater is leaking is rust around the base, on the floor or near the drainage tap. This means the base is compromised. Even if there isn’t any visible pooled water, there could be a very slow leak that is causing the rust and if so, it won’t be long before the bottom of the unit totally fails and you get a flood of hot water.
  • Unusual noises. Hot water heaters and tanks that make knocking noises, creaks, whines or bangs should be examined and assessed by a plumber as quickly as possible. These annoying and often loud noises could be a sign that the heating element is struggling to keep up with the demand. If you live in an area with hard water, which is much of the Houston area, it is possible that there is heavy sediment at the bottom of the tank keeping the water heater from performing optimally. If so, a thorough flushing of the system should correct the problem. However, if left untreated, it is possible for the heating element to fail or burn out.
  • Fluctuating temperatures. Of course, if you are experiencing water that is too hot or not hot enough, your water heater may need to be repaired or replaced. Broken heating elements or gas thermocouples are often to blame when the water doesn’t get hot, and those can be replaced without replacing the entire unit. However, if you are already having work done to your water heater, have the tank itself checked for cracks, fissures or other signs of weakness. These could cause a tank failure, resulting in a flood in your home or business. The cost to replace your water heater now could end up being cheaper in the long run.
  • Tankless water heaters can also cause water damage. Tankless water heaters are becoming more popular, but don’t think that just because there’s not a tank of water connected that you can’t experience massive water damage. Check the couplings and the hoses at least once a year to ensure everything is still working properly. If you are going out of town, you might consider turning it off all together, as the emergency couplings can sometimes fail. And as with a regular electric or gas water heater, look for signs of leaking such as rust, dampness and changes in water temperature.

SERVPRO of The Woodlands and Conroe sees hundreds of properties each year affected by failed water heaters. Often kept in the attic or garage, when units fail and cause a flood, it’s usually personal items, family heirlooms and photos that are damaged. Fortunately, our highly trained professional technicians have the experience and tools necessary to clean up the water damage properly and bring your home and personal belongings back to pre-flood condition.

For emergencies and other situations, call 281-219-8180 anytime to reach your area flood damage experts, SERVPRO of The Woodlands and Conroe. We help residential and commercial property owners when natural disasters, water damage, sewer backups, floods, mold infestations, fires and other events happen.

Water Damage Class Types in Conroe

12/5/2015 (Permalink)

Water Damage Water Damage Class Types in Conroe SERVPRO Says Don't Let a Leak Turn Your Conroe Home into a Fish Bowl

Your Conroe Home's Water Damage is Restored by SERVPRO

When Conroe water damage strikes your personal property, securing prompt water damage restoration services is important. The negative effects of pooling water or accumulated moisture within your home can lead to many types of water damage. When personal items or structural materials become unsalvageable due to excessive water intrusion, the costs can be high, it terms of money, irreplaceable memorabilia, and time away from home. Toss in a possible mold infestation to compound the problems. The extent of water encroachment ascertained through professional assessment and inspection by a water damage restoration company like SERVPRO is beneficial. A wide range of techniques can be exercised to expedite and optimize the water removal process. One of those techniques is utilizing a classification system regarding the level of water, and its effects and the urgency required for its removal to mitigate material loss and exposure to health hazards.

Class 1: Slow Evaporation Rate. The water has only impacted one area, such as a plumbing leak in the kitchen or a drippy tap. The materials affected by the water are not extremely porous and susceptible to wicking. (Objects such as plywood, tile, and structural wood will not absorb significant amounts of the moisture). The water damage cleanup process for the slow evaporation rate is relatively quick. If this event were rapid, without standing or hidden pockets of water, you could probably handle the clean up. The important aspect of a successful drying is there is no accumulated, hidden moisture.

Class 2: Fast Evaporation Rate. In this scenario, the entire room is affected, or the flood situation reaches a depth totaling two feet. Urgent water extraction is necessary in the case of a sewage or septic tank problem. Moisture can be present in abundance after the affected structures appear to have dried out.

Class 3: Fastest Evaporation Rate. Water reaches a depth totaling more than two feet. This water has gotten into the property through an open window, major main break, or poured down overhead from a roof failure. These situations are a serious structural risk to your Conroe residential property.

Class 4: Specialty Drying Situations. Highly porous materials like drywall, wood furniture, concrete, brick, and hardwood items are saturated. This scenario, like the above ones, necessitates the use of special equipment. SERVPRO can extract large volumes of water by employing truck mounted water pumps, and portable sump pumps and wet-vacs.

Finding The Right Team Of Professionals. Regardless of the class of water damage to your property, hiring professional treatment services is a must. If your water damage issue goes unaddressed, or all the water and moisture are not successfully removed, increased structural damage or a mold infestation could occur. We can offer:

• IICRC certification, cleaning, drying, sanitizing, and odor removal
• Excellent customer service, 24/7 promptness
• Industry experience, franchise history over 57 years
• Documented Paperwork validating removal of water and moisture

Call SERVPRO For Excellent Water Damage Restoration Services for your Conroe home. All of our IICRC-certified technicians will offer you the detail-oriented, customer-centric services necessary to expedite and optimize each aspect of the water damage restoration process. We will complete the service leaving your property like it never even happened.

Survey the Extent of the Water Damage and Inspect the Premises

 SERVPRO of The Woodlands/Conroe  inspects and tests to determine the extent of water damage and how far the moisture has traveled to ensure proper and complete restoration. Call us 24/7 for assistance. (281) 219-8180

How Water Damage Restoration Companies Can Help You in The Woodlands

10/30/2015 (Permalink)

Water Damage How Water Damage Restoration Companies Can Help You in The Woodlands Once a disaster damages your residential property, it's important to begin water damage restoration process immediately.

How Water Damage Restoration Companies Can Help You in The Woodlands

Once a flood or fire damages your residential property, it's important to begin The Woodlands water damage restoration process immediately. The restoration process is multi-faceted, including tasks like removing excess water from your property and repairing equipment and appliances that have been damaged. Failing to start these restoration processes can result in permanent damage to your property. Another reason that implementing restoration processes is important is that it prevents the growth of unwanted mold and mildew in your home. To return your home to its original condition quickly and correctly, it's best to hire The Woodlands professional water damage restoration experts at SERVPRO. Here are several ways that they can help you:

Restoration Specialists Help Restore Your Home Quickly
One way that restoration specialists can help you is by restoring your home very quickly. Companies can realize this objective by sending multiple contractors to your property at the same time. This enables them to expedite the cleanup, drying, and repair procedures, thereby decreasing the likelihood of structural and secondary water damage.

Restoration Services Prevent Mold and Mildew Growth
Another benefit that results from attaining professional restoration services is the prevention of mold and mildew growth. Industry experts realize this objective by removing excess water with excellence and expediency. This process precludes the formation of the warm, moist environment that mold likes to thrive and reproduce in. In the event that mold is already on the property, restoration experts will use specialized equipment and disinfectants to eradicate the mold. This work is immensely important because ongoing exposure to mold can lead to numerous health complications, some of which include lung complications, respiratory challenges, asthma attacks, and flu-like symptoms. By preventing mold growth or eliminating the fungus, restoration specialists decrease your susceptibility to these unwanted health issues.

Finding The Ideal Water Damage Restoration Company
Once you realize the powerful role that The Woodlands water damage specialists can play in restoring your property, your next step is to find the excellent company. Here are several traits that the best service providers will have:

• IICRC certification
• Fast response
• 24/7 emergency response
• Industry experience
• Excellent customer service

SERVPRO: The Water Damage Restoration Company To Trust
If you have encountered water damage and in search of professional assistance, the company to trust is SERVPRO of The Woodlands/Conroe. Each of our technicians is IICRC-certified and will offer you the dynamic, detail-oriented services you deserve. With over 50 years of experience and 1,650 franchises, we're industry leaders who believe in putting the customer first and always operating in excellence. We can eradicate all of your The Woodlands water damage issues right now, so call us today at (281) 219-8180 to obtain your estimate.

Locally Owned Company with National Resources

As a locally owned and operated business, SERVPRO of The Woodlands/Conroe is strategically located to respond quickly to your water emergency event. We have the resources and personnel to help. Call us today! (281) 219-8180

Water Damage in Houston From a Burst Pipe

8/10/2015 (Permalink)

Water Damage Water Damage in Houston From a Burst Pipe A small undetected leak can lead to great water damage.

Water Damage in Houston From a Burst Pipe Should be Promptly Addressed

A burst pipe can cause significant water damage in a Houston home.  Water leakage can also be terribly expensive,
possibly causing personal schedule changes and insurance claims. Additionally, mildew and mold can become a
problem long after the initial damage. Thankfully, there are experts in water damage that can help the problems
from a burst pipe be much more manageable.

Leaking Pipes

Pay attention to leaking pipes! Diligence can minimize the collateral damage from a burst pipe. Pay attention to where water
has leaked. The water and moisture may have already caused a small amount of damage. Call a professional to determine what is the best course of action. An inexperienced homeowner attempting to fix the problem may just make it worse.

Preventing Structural Damage

The possibility of structural damage is the key reason homeowners should be extra vigilant regarding the plumbing in their homes. Structural damage may be difficult to spot. You should always contact an experienced contractor such as SERVPRO to assess possible structural damage from leaky or burst pipes.

Mold Hazards

Mold is another serious problem that stems from water damage. Mold can be particularly vexing to homeowners. Because mold is living, it can grow and fill large portions of a home without the homeowner being aware. Eventually, mold can lead to structural damage. Mold can be in basements, laundry rooms, and kitchens.. Mold removal can be a very difficult task once a foothold has been secured. A concerned homeowner in Houston will order a mold inspection after any plumbing problems to ensure that this issue does not expand into a costly situation.

Additional Considerations

The above factors illustrate how complicated the ramifications of a burst pipe can be. A homeowner should not
attempt to deal with any of these issues without the assistance of an expert well versed in water damage repair and mold remediation. The skills needed to deal effectively with mold, structural damage, and leaking pipes are beyond the average homeowner. Homeowners that attempt these tasks quite often worsen the existing problems. It is always best to hire an expert to inspect the damage after experiencing a burst pipe.   SERVPRO has the experience as a full-service water restoration company to rectify and repair all the problems related to a burst
pipe.  Solving the problem of a burst pipe correctly will protect the investment of your home for years to come.

Locally Owned and Operated

We are proud to be an active member of Houston. SERVPRO of The Woodlands/Conroe is locally owned and operated so we’re already nearby and ready to help Houston residents and business owners with any-sized water and flood damage emergencies.

When your Houston home has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property.  Call us so that we may help.  (281) 219-8180

Water Damage Recovery Defined for The Woodlands/Conroe

4/10/2015 (Permalink)

Water Damage Water Damage Recovery Defined for The Woodlands/Conroe The Water Damage Recovery Process Entails Reparation and Restoration of Your House

Water damage recovery defined

It is very important to make sure water damage recovery The Woodlands/Conroe is done properly when you are coping with the consequences of a flood or house fire. There is a lot that goes into water damage recovery, and you should understand how crucial it is do know all about the possible dangers of events that could take place when you are going through the recovery process in your house. It is important to understand that you should not be attempting to take on the process all by yourself; you should always enlist the help of a professional restoration company. This is because a professional company will have the needed expertise, experience, and equipment to go through the process in a safe and effective manner. When you are trying to figure out the ideal way to go about the water damage recovery process, it may be beneficial to be knowledgeable about what it entails.

The Water Damage Recovery Process Entails Removing Excess Water from Your House

One of the key parts of water damage recovery is that the process entails removing and cleaning up any excess water that is in your house after a flood or house fire has taken place. Within 24 hours of either of these events, mildew and mold can potentially start to grow and thrive in your home. As such, it is extremely important that you start cleaning up the excess water right away. If you do not do this, the secondary damage (mildew, mold, bacteria, etc.) that can develop can actually cause more destruction to your home than the original flood or house fire did. There are several steps involved in cleaning up water damage that is in your house, and among the most crucial of these steps is drying up the excess water, so that you stop any growth of mildew and mold. When you hire a professional company for this purpose, they will use industrial-grade dehumidifiers to cause the excess water in your house to evaporate, and then begin the repairs that are needed on your house. Make sure to remember that you should enlist the help of a professional when you are dealing with The Woodlands/Conroe water damage recovery. You should not enter your home after a flood or house fire without the approval of a professional, as you do not know if it is safe to do so without this.

The Water Damage Recovery Process Entails Reparation and Restoration of Your House

The Woodlands/Conroe water damage recovery process involves not only the cleaning and removal of excess water, but the repairing of areas in your home and restoration of the building to how it was before the event. Your home may have structural and/or electrical damage if the water damage is severe. Before you can safely move back in, a professional restoration company will need to do the appropriate repairs, which could potentially take several weeks or several months if the damage is severe. In order to figure out which repairs need to be done, it is important to hire a professional company, who can give you an accurate assessment.

When your home needs to go through a water damage recovery process, it is important that you consult a professional restoration company, because they will have all of the resources that will enable them to take on the task. Additionally, they can have several different contractors on site at the same time to make sure that your home will be safe for you to enter. If you would like to know more about these companies, contact a professional company with any questions you may have.

Water Damage Restoration

Basement flooding or storm damage doesn't wait for regular business hours and neither do we. We respond to your residential or commercial water removal and cleanup needs. Our fast response time and advanced drying methods help prevent secondary damage and mold. Common causes of water damage are: