Recent Storm Damage Posts

What Is Storm Surge and Why Is It An Important Safety Factor During Hurricanes?

7/11/2019 (Permalink)

Storm Damage What Is Storm Surge and Why Is It An Important Safety Factor During Hurricanes? What Is Storm Surge and Why Is It An Important Safety Factor During Hurricanes?

Hurricanes can bring in massive amounts of rain and flood water.  This is caused by the storm serve and storm tide that powerful storms bring with them as they make landfall.  Let's understand more about what is normal tide, storm surge and storm tide to better understand how flooding occurs during a storm event.

Normal Tide: this is the standard (typical) rise and fall of water sea levels which is caused by the natural gravitational pull of the sun and moon combined with the rotation of the earth.  It is normal for any seacoast to have two high and low tides within a 24 hour period.

Storm Surge: this is an abnormal rise in ocean water in conjunction with an intense storm or hurricane.  This is caused when the storm winds are strong enough to carry seawater onshore.  The word surge refers to the height difference between the normal sea level and the heightened level caused by the storm.  

Storm Tide: this is the actual level of sea water when combining the normal tide and the storm surge.

Be sure to pay close attention to local weather stations during a storm event and ensure that you understand the storm surge and heed all warnings for evacuation.  Storm surge can reach heights of 40 feet near the center of a Cat 5 hurricane.  Coastal flooding can reach far inland even tens of miles from the shoreline.  In most hurricanes the storm surge can increase water levels by 30 feet.

Late June Floods in Houston, TX

6/26/2019 (Permalink)

Storm Damage Late June Floods in Houston, TX $2.5 billion flood bond passes public vote in Harris County (Houston, Texas) and is slated to be spent on flood prevention measures.

SERVPRO is here to help during times of need.  Our core business typically centers around everyday disasters including hot water heater overflows and dishwasher water line breaks, but since Houston is prone to extreme weather conditions a large part of our emergency response is to isolated storms and micro rain events throughout the Houston area.

On June 25, 2019 rain storms spread across the Houston region leaving several areas in flash flood zones.  The storms rolled in from the Gulf of Mexico with 30 mph winds and frequent lightening. 

The heaviest rain fall effected Galveston, Brazoria County and Fort Bend County.  In several areas there was an estimated 3 inches of rain.  

The timing of the rain storms could not be worse.  The storms released the highest rain fall during PM rush hour traffic causing major delays throughout the south Houston area.  

Summer storms are nothing new for Houstonians.  Historically June is the rainiest month of the hear with an average of 6 inches of rain for the month.  July tends to have less rain, but the Lone Star State is known for our erratic and irregular rain and flash floods that can roll in and out of the state with little to no notice.

Flooding is a recurring problem in the region.  In August 2018 Harris County voters passed a $2.5 billion flood bond to be spent on improving infrastructure and flood prevention projects for the Houston region.  The bond passed with 85% in favor which was a huge political consensus win for the region. 

The bond money is slated for 237 flood infrastructure projects including improvements to the Houston Ship Channel, new detention basins, floodplain land acquisition and to improving early flood warning systems.

Long Term Flood Prevention Bond Project For Spring and Klein

6/11/2019 (Permalink)

Storm Damage Long Term Flood Prevention Bond Project For Spring and Klein Harris County Flood Control District receives public approval for flood prevention projects across Harris County mainly surrounding Spring and Klein.

In early 2019 Community Impact Magazine based out of Spring, Texas reported that the Harris County proposed $2.5 billion bond had passed in public voting and includes funding for flood prevention in the Harris County Flood Control District and Harris County Engineering Department.  

There are several projects slated to begin in 2019 including $400,000 project to make updates to the Texas Water Development Board study which can provide better recommendations on how to maintain and reduce flooding in the Cypress Creek watershed.

Harris County is also soliciting for construction bids for a $2.2 million restoration project to better irrigate flood waters on Cypress Creek (formally FM 1960) to Highway 249.  T

The passed funding bond also includes $100 million for acquiring flood plain property alongside Cypress Creek.  The county has been soliciting voluntary home buyouts that are in the most high risk areas of the flood plain.

Harris County Flood Control District (HCFCD) and the U.S. Army Corps of Engineers Galveston District finalized an agreement on June 7, 2019 for the construction of Clear Creek, TX Flood Risk Management Project.  HCFCD will by financially responsible for the funding of the project.

Steps To Take After Storm Damage

4/18/2019 (Permalink)

Storm Damage Steps To Take After Storm Damage SERVPRO responding immediately to a storm disaster.

Storm damage can cause a significant amount of loss to your home or business. We understand the immense amount of stress natural disasters bring, therefore, we offer 24/7 emergency services to assist you. Our goal is to always ensure the safety of our customers and provide immediate restoration services. Storm damages can range from collapsed roofs to standing water throughout the home. This can leave not only your house damaged but all the valuables inside as well. We have gained an extensive amount of knowledge from being in the restoration business for 14 years. Here are a few steps to take after you experience storm damage.

  1. Assure your home or business is safe to stay in. In addition to damages like collapsed roofs and standing water, it's important to look out for sharp broken objects around the house as well.
  2. If your home is safe to stay in, photograph all damages in your home. This will ensure your insurance will fully compensate you for all damages to your valuables and structure of your property.
  3. Contact your insurance company so that you can be assigned an adjuster to come out and scope the home to determine the amount of damage to the property.
  4. Contact SERVPRO immediately, we respond to claims 24 hours a day and 7 days a week, to begin the mitigation and restoration process. Our trained and insurance approved teams can take the proper steps to property dry your home and restore it back to preloss conditions.

SERVPRO of The Woodlands/Conroe is proud to serve you during your time in need. If you ever experience a storm loss, never hesitate to give us a call, we will be over right away.  Our office services greater Montgomery County including The Woodlands, Conroe, Montgomery, Spring, Rayford and Oakridge areas.

Storm Damage Restoration Recommendations for The Woodlands

12/7/2018 (Permalink)

Storm Damage Storm Damage Restoration Recommendations for The Woodlands Weatherization can include factors such as a stronger roof or siding that is better able to stand up to stressful conditions.

The Woodlands storms are destructive and can cause expensive damage to various parts of a building with the most vulnerable parts being the roof and siding. Storm damage can include:

  • Flooding that results from torrential rains
  • Tidal surges resulting from hurricanes
  • Wind damage from tornadoes

The following recommendations can help property owners to get repairs completed quickly:

Hire a Qualified Contractor

The contractor will evaluate damage to the property. This is important since some damage may not be immediately obvious to the untrained eye. The contractor may then inform the insurance adjuster as to the damages that should be covered under the property owner's policy. It is important to get started on loss mitigation efforts as soon as possible after the damage has occurred. The property owner should not wait on their insurance company to act as damage may worsen significantly in a short period. Instead, they should hire a reputable contractor to get started on the work.

It is important to note that unqualified contractors may try to get business by canvassing communities after a destructive storm. Property owners should be on the lookout for scammers and avoid hiring people without examining their credentials. The chosen contractor should be fully licensed and qualified. The property owner should ask to see their credentials and references. It is possible to verify licensing online. The contractor should be willing to provide a written contract that includes start and end times for the work as well as a warranty.

Get in Touch with the Insurance Company
Along with The Woodlands storm damage  restoration experience, the contractor should have experience working with insurance claims. It is important that the contractor and the insurance adjuster work together. They should both be involved in the inspection of the home to ensure that both are able to see and evaluate damage to the property.

Understand the Scope of the Work That Will Be Necessary
Rainwater can enter a property because of roof or siding damage caused by a windstorm. Other forms of damage may result from flooding due to overflowing rivers and streams; sewage may enter the home because of this flooding. Flooding and water damage will necessitate the removal of damaged materials from the property. It will then be necessary to dry it out to prevent the growth of mold spores. In the event that the home is flooded with sewage, it will be necessary to apply disinfectants or biocides. It is important this work be carried out by experienced personnel. Effective water damage remediation calls for specialized equipment and technical expertise.

Protect the Property from Future Damage
The property owner should take steps to weatherize their structure to make it more resilient the next time there is bad weather. Weatherization can include factors such as a stronger roof or siding that is better able to stand up to stressful conditions.

The cost of The Woodlands storm damage repairs can vary greatly. Factors in that cost range from the amount of damage to the cost of materials and the rates charged by the contractor. In all cases, it is important to hire contractors who have training and experience in the different aspects of storm damage restoration.

The Woodlands and Conroe Home Health: 7 Tips for Cleaning up After a Flood

12/7/2018 (Permalink)

Storm Damage The Woodlands and Conroe Home Health: 7 Tips for Cleaning up After a Flood Flash Flood A flood that can happen within minutes or hours of heavy rainfall, a dam or levee failure, or city drains overflowing

7 Tips for Cleaning up After a Flood

Here in the greater Houston metropolitan area, torrential rains and hurricanes often cause flooding. When floods damage your Conroe or The Woodlands home, give locally owned and operated Houston SERVPRO the opportunity to help you throughout the cleanup and restoration process. Our team has the training, expertise, and tools necessary to help you recover quickly from a flood. Cleaning up after a flood requires patience and persistence, and is often an overwhelming task for homeowners. However, if you decide to do the cleanup yourself, here are our best 7 tips for cleaning up after a flood:

  1.  Wear Protective Clothing.  Floodwaters carry potentially hazardous chemicals, bacteria, debris, and even wildlife. It is imperative that anyone starting the cleanup process wears steel-shank and toed boots, mid-arm rubber gloves, eye protection, and heavy clothing.
  2. Use Proper Equipment. As soon as it is safe to your home, extract the standing water with a wet/dry vacuum. Using fans and portable dehumidifiers throughout the home will also help to speed up the process. If electricity has been cut to your home, use a generator and extension cords designed for outdoor use.
  3. Remove Furniture. If possible, place water damaged furniture from your Conroe or The Woodlands home outdoors to dry, preferably out of direct sunlight.
  4. Remove Carpet. Carpet that has been saturated by floodwaters will need to be thrown out. Cut into narrow strips, roll, and dispose of properly. Be mindful that carpet and padding will be extremely heavy when waterlogged. Rent a dumpster to aid in the disposal.
  5. Scrub Hard Surfaces. Use a combination of bleach and water to scrub all of the hard surfaces including floors, walls, countertops, and others items to kill the potentially dangerous bacteria carried by the water. Purchase a large supply of buckets, sponges, stiff scrub brushes, and paper towels.
  6. Apply Mold Inhibitors. In our area, mold starts to develop within 48 hours of  water damage. Once the water has been extracted, the drywall, insulation, and carpeting have been removed, and all surfaces have been disinfected and dried, apply a commercially available mold inhibitor,  This step will help prevent the need for mold remediation in the future.
  7. Research Restoration Tips.  When water damages personal items like photos, antiques, clothing, or fine art, it can be tempting to throw them in the dumpster with the other damaged items. However, there is a chance that with proper restoration, these items can be salvaged. It is important to use the techniques and processes professional emergency flood restoration teams utilize.

Severe weather is common in our area, and SERVPRO of The Woodlands and Conroe ensures that all of our team members have the training and the equipment necessary to restore properties to their pre-flood condition. We are honored to be a preferred service provider for many national insurance companies, allowing us to coordinate directly with them, saving you time and frustration. 

Understanding “Black Water” From Storm Flooding

8/22/2018 (Permalink)

Storm Damage Understanding “Black Water” From Storm Flooding Flooded business by backed up sewer and drain in Conroe, TX

Storms in Conroe, TX can quickly overwhelm local bodies of water and cause severe, unexpected flooding. What does it mean when someone uses the term “black water” to describe a flood? Is this just plumber lingo or a casual description? In fact, it is a commonly used term in the insurance industry. It doesn’t have anything to do with the color of water and is used to describe one of three categories of flood water:

  • Category 1- “clean water”
  • Category 2- “gray water”
  • Category 3- “black water”

As the names indicate, the categories are defined by progressively more contaminated states. Some water, like that from sewage spills, starts as Category 3 but may be recategorized due to exposure of time, temperature or direct contamination from additional elements.

Why Are Storm Floods Considered “Black Water?”

As you probably concluded already, Category 3 floods are unsafe for human exposure and may include the following contaminants:

  • Bacteria
  • Parasites
  • Fungi
  • Chemical hazards
  • Sewage

Local flood water is considered Category 3 water because rivers, lakes and seas naturally contain some of these contaminants and may also be exposed to these elements during the storm event.

What Can You Do About Category 3 Water?

Category 3 water should be mitigated as quickly as possible to reduce damage of your building and materials, and to prevent subsequent problems such as the development of mold. It’s important to remove flood water as quickly as possible because the wet environment is a breeding ground for mold, which can begin to reproduce in as little as 24 to 48 hours.

After storm damage, it’s important to find the right company to help get your building back to normal. A good remediation and restoration company will respond quickly to begin water removal and drying, and be able to handle the entire restoration process. When Category 3 water is involved, it is critical to have knowledgeable and experienced professionals that know what must be disposed of and how to clean what may be saved.

The Three Ds of Flood Cleaning

7/23/2018 (Permalink)

What are the cleaning requirements after a flood? You hear that flood water is contaminated, full of pathogens that are harmful to your family. How do you know what you must throw away and what you can sanitize? Look to the three D's of flood cleaning: dispose, disinfect and dry. Here is a brief guide for each.


Follow local guidelines in The Woodlands, TX for waste disposal. If garbage service is not yet running, you can bury contaminated food about four feet deep to keep the odor away. You should dispose of the following items:

• Throw away any food, even canned or sealed, that has been in contact with flood water.
• Throw away food from your fridge if power has been off for more than 2 hours.
• Don't use any garden produce that remains after a flood.
• Discard dishes with cracks, as well as any plastic or wooden kitchen items.
• Submerged drywall may need to be replaced.
• Dispose of carpet padding.


Cleaning requirements to properly disinfect your personal items vary depending on what materials are being cleaned. For most disinfecting, use one cup of bleach to one gallon of water to make items from the flood clean again.

• Use bleach mixture to spray structural materials and personal items that were contaminated, rinse with clean water and dry.
• Disinfect kitchenware and appliances by using hot soapy water, scrubbing to remove solids, then rinsing with disinfected water. Make sure appliances are unplugged and taken apart.


A flood disinfectant effort isn't complete without proper drying. Professional flood remediators have powerful equipment to help accelerate the drying process and ensure that it is thorough. You should start the drying process right away to help prevent permanent damage or the development of mold.

• If power is back on, turn on fans and air conditioner to assist with drying until help arrives.
• Hang rugs and remove cushions to put them in a better area for drying.
• Remove carpet and dry outside after cleaning.

Trained restoration professionals can recognize what can be saved and what must be disposed of. They are trained in the proper cleaning requirements for each kind of material. Visit for more information on storm damage. 

Important Steps To Prepare Your Business for a Storm

6/17/2018 (Permalink)

Mother nature has a way of making her presence known. An assortment of severe weather such as flood water can wreak havoc on homes and businesses alike. If you want to save your company a lot of money and hassle, you should have a plan in place to deal with these powerful forces.

Check Your Building

As typically rainy seasons approach, it’s important to inspect the inside and outside of your The Woodlands, TX facility for spots prone to water damage. You should take the following steps:

• Ensure that your plumbing system is up to date and free from problems.
• Make sure the rain gutters are clear of debris and are diverting water away from your building.
• Look for spots near the foundation where water collects and pools.

Back up Your Data

A flooded building can cause widespread damage. One of the worst issues you face is the possibility of losing crucial data and sensitive information on your computers and other electronic media. If you haven’t created reliable backups for your data on off-site servers, it’s time to take this step today. When you do this, even if flood water ruins all your equipment, you will still be able to access any essential files.

Have a Plan

Discuss with your team what you will do in the event of a major storm or flood. Develop an evacuation plan and decide how you will continue to operate your business if you are unable to remain in your building.

Choose the Right Restoration Company

If water does enter your building and cause damage, you need to call a reliable restoration company for fast and effective cleanup. The best companies will get your facility back to safe conditions so you can resume your operations.

You can’t predict when flood water might infiltrate your facility, but you can be prepared. Follow these tips to ensure your business will be ready. Visit for more information on storm damage

How To Handle a Canceled Flight

4/13/2018 (Permalink)

With the weather being the top reason for a canceled flight, it’s plausible that your plane might get delayed or called off. This can be irritating and sometimes exhausting, especially if all you want to do is get back to your home in The Woodlands, TX. Fortunately, with these flight and storm tips, you can be prepared for some of the worst situations.

Before the Flight

When you book your flight, it’s a good idea to sign up for cancellation alerts. If your flight happens to be canceled, you can often get a notification beforehand, which makes dealing with the aftermath a little bit easier. Make sure to check these alerts if the weather seems especially stormy or windy. Along with signing up for your airline’s messaging service, you can also do the following:

• Watch the weather
• Call ahead
• Have a backup plan

Being prepared can help you stay on top of things, even if a canceled flight ruins your day.

If the Flight Is Canceled

If the weather is erratic or suddenly very stormy, your flight will likely be delayed or canceled. If this happens, it isn’t the end of the world. The first thing you can do in this situation is to keep your cool and call the airline. From there, you can figure out what you should do next. Often, passengers can receive compensation for the canceled or delayed flight. Whether that is reimbursement, a freebie night in a nearby hotel, or free meals, you can take advantage of the situation.

If it’s getting late and you’re not sure when you’ll be able to return home, it might be smart to get a hotel for the night. Getting rest can be one of your best defenses against the chaos of the next day.

Although a canceled flight is never fun, you can be prepared to handle the problems that might arise. Checking the weather, calling the airline, and taking advantage of your rights as a passenger can help you minimize the chaos, confusion, and time lost due to the weather.

Get the Facts About Mold Growth After Flooding

1/24/2018 (Permalink)

Mold growth in The Woodlands, TX is always concerning because once it starts, without intervention, it is going to continue and become a much bigger problem. Excessive moisture in any area of your home can result in this issue. Of course, when there is standing water and bacteria present, it can exacerbate the growth. Knowing more about mold and how to take care of it is the first step in protecting your home.

Getting Rid of Mold in Your Home

Once mold growth has begun, it is important to get it taken care of immediately. Following a flood, you should have your home inspected to see if mold is present. The following are the steps most often taken to tackle this problem:

• Utilize the proper safety gear and equipment
• Assess the space to determine the work that needs to be done
• Start the contamination control process to prevent spreading the mold and cross-contamination
• Source the mold and then physically get it removed
• Alleviate the moisture in the space so that a future outbreak does not happen

Preventing Future Mold Growth

The first step in prevention is making sure that all flood damage was properly cleaned and repaired. Then, ensure that the moisture levels in your home are kept to a minimum. If you suspect issues with flooding such as from a leaking pipe, quickly get it fixed so that it has a low chance of causing mold. Make sure that the ventilation in your home is sufficient, and consider using mold-resistant products. It is also important to make sure that rainwater is directed away from your home to alleviate the risk of future flooding.

Mold growth can quickly become a major problem. Following a flood, it can start to grow in just 24 to 48 hours, so it is important for homeowners to act quickly in getting it taken care of. Once it is eliminated, take precautions to prevent future issues.

Visit for more information on storm damage.

Minimize Flood Damage by Preparing Your Building

12/18/2017 (Permalink)

Minimize Flood Damage by Preparing Your Building

Weather in The Woodlands, Texas can change in an instant, and it only takes a small shift in a storm’s track to bring torrential downpours that could lead to devastating flooding. If you’re a business owner, a flood can represent a serious threat to your company’s operations. While there’s not a lot you can do to stop major floods from hurricanes and other natural disasters, here are some steps you can take to lessen the impact of storm and flood damage.

Build Barriers to Slow Water Incursion

Water is a powerful force, and it’s virtually impossible to keep it at bay, but you can throw barriers in its path to slow it down. You can start this process long before the onset of flooding by building a levee, berm or flood control wall if local building codes permit. Have a professional assess your lower floors to see if you should apply sealants to walls or relocate utility boxes. When the rain starts falling, you can also place sandbags in strategic areas around the structure:

Across doorways, right up against the door
In front of garage doors
Around showers and floor drains to prevent incursion by backed up “black water”

When building sandbag walls, make certain you don’t completely surround your building, and use a plastic tarp as a base for extra waterproofing.

Clean Storm Drains and Gutters

In many cases, flood damage happens during normal storms because the building owner didn’t keep up on maintenance. Gutters, storm drains and other devices are designed to channel water away from the building, which is why it’s important to clean them regularly to ensure they’re free from debris that could cause a backup.

Minimize Losses by Being Prepared

Why risk significant disruptions to your operations when you could cut down on storm damage by taking some preparatory steps? Should you experience flooding despite your efforts, be sure to contact an experienced remediation company immediately to get you back up and running as soon as possible.
Visit for more information on flood damage.

Why Professional Storm Damage Restoration is Important

9/26/2017 (Permalink)

Why Professional Storm Damage Restoration is Important

While we can control many things in life, we may control natural calamities like wind damage, river flooding, hurricane damage, ice damage, ground water penetration, ice dams and much more. The weather system is dynamic and within a split second, it can cause massive roof damage, frozen pipes, and ice damming. More often, these natural events bring about huge impacts like flooding. At this point let us narrow down to storm damage and how you can seek the help of experts with flood pumps to help you with storm remediation.

What is a Storm Damage?

Firstly, it comes as a result of a severely troubled state of the atmosphere resulting in extreme weather conditions. Sometimes, a storm can be accompanied by rain, hail falls, and ice damming. Storms can cause damages including roof damage, wind damage, ice damage, hail damage, and roof damage which further causes roof leak.

Some storms could be less severe while others are violent, for instance, a hurricane. The resulting hurricane damage can cause massive property losses. Other damages related to storms include the creation of ice dams, flood waters, river flooding, frozen pipes from ice formation, roof leaks, wind damage, and ground water.

Effects of Storm Damage

Storms come with impacts so big. Severe storms can cause hurricane damages, flood water, ice damage, and frozen pipes. Your entire home could suffer roof damage that blows away your entire or part of your roof resulting in a roof leak. There's no way you can live in a house with a broken roof, so roof repair needs to be done as soon as possible.

Another problem could be hail damage which results from hail storms and can seriously destroy many properties. Also, storms could come with falling ice which creates ice damage in terms of ice dams. Ice damming is quite risky as it can destroy property or kill animals such as pets, not forgetting human beings.

We have already mentioned that storms can result in lots of flood water, and you need a storm remediation company with a powerful flood pump to carry out the water restoration and home restoration. River flooding or ground water can also cause massive property damage if storm remediation process is not expedited. The effect of storms includes property damage inform of rusting, rotting, and mold growth. If not worked on soon, such damage could result to adverse effects that would require high amounts of money for storm restoration and home restoration. It can leave people bankrupt, especially if they are not signed up for storm related insurance premiums.

Storms and electricity have never been friends. These damages can bring down utility supply lines and pose further danger to life and property. When people suffer storm effects, storm remediation and home restoration should be started as quickly as possible to prevent further damages. Roof repair and elimination of flood water should be the first priority. Storm remediation and water restoration should be left to the professionals with the right equipment like flood pump.

Storm Damage Restoration

Storms and flooding can cause huge damages – water damage, roof damage, hail damage, and wind damage which consequently result to flooding, ground water, roof leak, ice damming, ice dams, river flooding, and more. The answer after storm damage is to do storm remediation or storm restoration, water restoration, home restoration, and business restoration.

Professional Storm Remediation

Damage such as hurricane damage causes negative effects – it could take away your roof or leave you with roof leaks which will cost a lot in roof repair. But there is a process of restoration after such – after all, people need to move on with life. The solution is to call professionals to do storm restoration or storm remediation. It is true that you can try to work on it by yourself, but this is only to a very small extent – such as doing water cleanup from flooding or minor roof repair.

What you need is a professional storm remediation. Storm restoration companies exist to help people do home restoration and water restoration that result from storm and hail damage. The experts usually come with powerful tools like a flood pump to clean up the water during storm remediation. If you choose to do it your own, how do you even start dealing with frozen pipes? So, call the storm remediation company in your State for assistance. We can control some issues in life, but some we cannot. When they hit, we can use professional restoration services to help us get back up!
Visit for more information on storm damage.

List of To Do's After Flooding

9/10/2017 (Permalink)

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Storm Damage Procedures in Houston, Texas

8/23/2017 (Permalink)

Storm Damage can either be flooding or hail in the Houston, Texas area. Each has its own devastating effects.

Flooding - Flood waters can carry a lot of bacteria and other contaminates from the roadways. When floods enter a home or business it is important to have a Disaster and Restoration Company ready to respond. Anything that is porous will soak up the contaminated water. These porous items will need to be removed or cut out to before the disinfecting process takes place.

Hail - Houston is used to hail but at times the hail can be the size of tennis balls. The large hail will cause holes in roofs and in windows which will then allow rain to come into the home. The wind driven rain, although not as contaminated, can quickly become contaminated as it goes through building materials in the home. Depending on the length of time the home or business is wet will determine how much will need to be removed.

Having the SERVPRO of The Woodlands/Conroe number ready will give your home or business a leg up when there is a storm. Mitigating the damage quickly will save time and money on your storm loss.

How To Restore A Flood Damaged Property

7/20/2017 (Permalink)

How To Restore A Flood Damaged Property

Water damage is, perhaps, the most insidious form of damage that a building can incur. At first, it may seem like water damage from a supply line break, pipe break or other flooding event is small enough that it can be contained and handled by the property owner. Unfortunately, this attitude can lead to permanent and serious damage to the property. Flood damage of any size, when left to sit, can seep into drywall, subflooring and structural components. It can cause mildew, mold and rot, and it can even lead to wholesale structural failure of the property. For this reason, it is absolutely crucial that whenever potential water damage is detected, due to flood water in a home or business, that the property owner call in a professional restoration company, as soon as possible.

Luckily, there is a proven and effect set of protocols for the mitigation and restoration of a property that has suffered water damage. These have been established over the course of decades and can only be carried out effectively by a professional restoration company. We'll dedicate the rest of the article to outlining the steps that a property owner can take when they discover water in their home or water in their business. It all begins with a prompt phone call to their local restoration company.

Like a heart attack or stroke to a human, a supply line break or pipe break is a potentially catastrophic emergency to a home or business. As in any emergency, the sooner action is taken, in this case, restoration and mitigation of the flood damage, the higher the chances of a successful resolution to the crisis. But make not mistake. Flood damage is an potentially devastating even to a home or business. The only people who can adequately handle a flooded home or business are the professionals at a local restoration company. The first and most important thing a property owner can do is call their local restoration company immediately.

It's also important to note that a flooded home or business is a highly resolvable problem. If the restoration and mitigation efforts begin within the first five hours of the appearance of water in the home or water in the business, the chances of a successful restoration and mitigation of the damage is nearly certain. However, if the water cleanup efforts are delayed past the first 24 hours, it becomes increasingly likely that the property will sustain permanent damage.

The water cleanup team knows that time is of the essence. They will arrive on site within a half hour and will immediately enter the premises. Once inside, they will survey the extent of the water in the business or home, finding the source of the original supply line break or pipe break and stanching the flow of leaking water. If the leak from the supply line break or pipe break large and not easily fixed, the team has specialized welding and cutting equipment that it will use to stop the water flow.

Using heavy-duty pumps, the water cleanup team will extract all water in the home or water in the business. Within one hour, the flooded home will be cleared of all standing water.

Using industrial drying equipment, the team will begin drying the home. The drying process may take between a few hours and a full day.

Once the flooded home has been dried, the team will begin cleaning all materials and contents with special chemicals that also act as sanitizers. This will prevent the formation of mold and will eliminate any smells from being soaked with flood water.
Visit for more information on water damage.

Five Water Damage Tips for Your Business

5/22/2017 (Permalink)

Five Water Damage Tips for Your Business

A significant number of people across the United States own their own businesses. Some of these enterprises are exclusively located in cyberspace. However, many small business owners have real world locations. One of the most potentially devastating events that can happen to a small business owner is a flood or some other type of incident that results in water in business.

If you are the owner of a small business venture, there are five key water damage tips that you need to bear in mind. By taking heed of these tips, you will place yourself in the best position to limit the potential losses associated with water in business due to flooding or some other reason.

Rapid Water Damage Mitigation is a Must.

The key to minimizing water in business losses is rapid water damage mitigation. Without exception, the sooner the water cleanup and mitigation process commences, the more effectively you limit the losses sustained by your business.

With the importance of rapid mitigation in mind, you need to ensure that you utilize the services of water or flood damage recovery and restoration service that will respond to your emergency needs immediately. You need to engage a recovery and restoration service that guarantees immediate emergency response, 24 hours a day, 365 days a year.

Comprehensive Water Recovery and Restoration Services

The next tip to bear in mind when it comes to water damage at a commercial site is the benefits associated with engaging professional assistance from a firm that provides comprehensive water in business recovery services. You need to understand that not all water in business recovery services are situated equally. Not all commercial water recovery companies provide comprehensive services.

Comprehensive services include everything from initial water-related cleanup to drying to restoration. You save time and money when you are able to access a water recovery service that is comprehensive in efforts on behalf of a client.

Water in Home Service Providers May Not be Suitable for Commercial Property

Many business owners have had to deal with water in home issues. You may be similarly situated. Thus, your immediate thought may be that your water in home recovery provider may be suitable to address water and flood damage at your business. In fact, this may not be the case.

The stark reality is that the damages associated with water encroachment at and in a business can prove to be markedly different from what is experienced in a residential setting. There are water recovery operations that serve both residential and business clients. However, a firm that typically focuses on water in home issues is not likely to be sell-suited to deal with the unique issues surrounding commercial water and flood damage.

Obtain Specific Information About Water Cleanup and Drying Strategies

The immediate effort at water cleanup, coupled with the drying process, dictate how effectively an overall recovery and restoration process will be undertaken and completed. For this reason, you need to specifically query a water and flood damage service provides about how the water cleanup and drying processes will be undertaken.

The examination of the water cleanup and drying process needs to include an examination of the equipment that a recovery service intends to use at your commercial property. In this day and age, there is high-tech equipment of this nature that can be invaluable in water cleanup, drying, and minimizing losses sustained at a commercial property because of water or flood damage.

Investigate the Background of the Professional Team

Finally, when you are faced with a water in business situation, you need to explore the background of the water damage and recovery specialists that will be assigned to your job. This exploration needs to include not only a review of the team's specific background in addressing commercial water damage mitigation, but also confirming that the crew is properly licenses, certified, bonded, and insured.
Visit for more information on water damage.

Quick Tips for Working with Your Insurance for Restoration – The Woodlands and Conroe

2/21/2017 (Permalink)

Storm Damage Quick Tips for Working with Your Insurance for Restoration – The Woodlands and Conroe Don't let storm damage drown you in paperwork.

Regular life is stressful enough, but if you are surprised with flooding or other water damage in your home, everyone in the household will be stressed. Whether Houston flood damage leaves carpeting soaked and soggy or you have come back to a disaster after evacuation, severe weather and damaged pipes will cause significant worry about how to start putting back together your daily life.

However, you can prepare for these unknowns by knowing what to expect and create a plan in case of emergency. To assist you, SERVPRO The Woodlands and Conroe has put together this mini-guide to help you understand the flood insurance claim process.

The first thing you will want to do is call your insurance provider. Although the U.S. government funds the National Flood Insurance Program (NFIP), local home and rental insurance companies are the exclusive sellers of Flood Damage Insurance. While you will be working directly with an insurance agent, SERVPRO can also serve as a liaison, helping you to navigate through the claims process.

After your initial call to your insurance company, contact your Woodlands/Conroe SERVPRO. We are available every day, all day, to handle your emergencies. Even if you are not able to reach your insurance agent immediately, SERVPRO will take your call and begin to work with you on first response remediation solutions. Have questions about what to do first or what items can be restored? SERVPRO is here to answer those questions and more. Our compassionate team understands your distress and will guide you through the storm damage restoration process.

Now you can begin your water damage restoration. We pride ourselves on having the fastest response time to storm damage in your area. We will arrive at your home prepared to conduct an inspection and moisture readings, create a scope of the damage and provide an estimate for you and your insurance provider. Our team will arrive prepared and ready to start immediately. Using our dedicated SERVPRO Claims Information Center (CIC) we can store and access your information easily and quickly.

Our SERVPRO team members are the premier flood and water damage restoration experts in The Woodlands, Conroe and surrounding areas. We are also the preferred remediation team for home insurance providers, and the most trusted helper for Houston storm disasters. Storm damage restoration and navigating flood insurance claims can feel stressful, but we are here to assist you with every stage of the recovery process.

For emergencies and other situations, call 281-219-8180 anytime to reach your area flood damage experts, SERVPRO The Woodlands and Conroe. We help residential and commercial property owners when natural disasters, water damage, sewer backups, floods, mold infestations, fires and other events happen.

Houston Commercial Property Health: Helping Our Neighbors

9/19/2016 (Permalink)

Storm Damage Houston Commercial Property Health: Helping Our Neighbors Visit your local Chapter to find your Local Outreach Volunteer Opportunities.

One month ago, a devastating storm ravaged our neighbors in Louisiana, a natural disaster of historic proportions. As we in the Houston area are well aware, recovery from flood damage requires considerable effort, time, and resources.

In fact, as part of a national network of professional emergency response teams, SERVPRO of The Woodlands and Conroe was honored to be tapped to assist with the Louisiana flood cleanup and restoration process. Three crews were mobilized to assist devastated communities, only two days after the water rose.

The SERVPRO team stayed in the area for over a month, and was an integral part of the restoration of two businesses—the Movie Tavern at Juban Crossing, and Dixie RV. Our teams are qualified and prepared to handle the level of water damage sustained, having overseen the cleanup and restoration of countless Houston water damaged properties over the years. We have the training, equipment, experience, and dedication to help communities get back on their feet quickly after a natural disaster strikes.

Staying committed to completing cleanup and restoration work on time is essential. To aid in the healing of communities, it is imperative that services are brought back and normalcy is returned.

For The Movie Tavern, this is particularly important, since it will host independent film festival CineFlix Fest in October. The historic Louisiana floods also personally affected John Schneider, the actor, director, and producer who runs CineFlix, but he remains steadfast in his commitment to bring the festival back to the community on schedule. The Houston SERVPRO teams onsite are proud to be assisting with the water damage cleanup and restoration so The Movie Tavern can go on with the show!

Also affected by the floodwaters, Dixie RV Superstore in Hammond, Louisiana, is host to SERVPRO of The Woodlands and Conroe. CEO Greg Lala estimates that this business sustained $30 million in damage. For any business, this level of damage can seem insurmountable. However, with the perseverance of staff and the SERVPRO team, Dixie RV is well on its way to recovering the 100,000 square foot facility. As part of the recovery process, it is imperative to get the facility back up and operating as quickly as possible, so all 120 employees can get back to work.

The Gulf Coast, from the tip of Texas to the tip of Florida, has always had its share of severe weather and natural disasters. As part of the national SERVPRO network, your Houston SERVPRO team is proud to be called upon for their expertise in the midst of disaster. When a natural disaster strikes, SERVPRO teams across the country mobilize quickly, often within hours, and dispatch to begin the cleanup and restoration process. Yet even when we venture out to assist our neighbors in need, we still keep teams planted locally to handle any sudden Houston storm damage, sewage damage, and fire damage.

About The Woodlands-Conroe SERVPRO
SERVPRO of The Woodlands-Conroe is Faster to Any Size Disaster, helping residential and commercial property owners when natural disasters, water damage, sewage backups, floods, fires, mold infestations, and other events happen.

The Woodlands and Conroe Home Health: 5 Best SERVPROs in Houston, TX, for Storm Damage Repair

7/18/2016 (Permalink)

As we head into the stormy summer months, SERVPRO of The Woodlands and Conroe wants to acknowledge the 5 best SERVPROs for storm damage repair in the Houston metropolitan area. Our beautiful area has an abundance of outdoor activities, great shopping, and cultural events, but is also wrought with weather events that can sweep in and damage homes and businesses. If you find yourself dealing with storm damage this season, here is a countdown of the 5 best SERVPROs in the greater Houston area to help you get your life back.

5. SERVPRO of Town & Country, like other local SERVPROs, offers a wide range of services to help homeowners and property managers after an emergency. No job is too big or too small for this team. They have the tools and proven expertise you need when disaster strikes. Call anytime for sewage cleanup, fire damage repair, water damage restoration, mold remediation, or even commercial building storm cleanup; they are available 24 hours a day to serve you. See SERVPRO of Town and Country reviews here.

4. SERVPRO of Kingwood and Humble supports homeowners and business owners before, during and after storms. Active community members themselves, these professionals take time to educate their neighbors on how to protect properties from water damage, and what to watch for after a flood. Their experience and dedication to emergency response cleanup and restoration is second to none, and their team stands at the ready whenever disaster strikes. See SERVPRO of Kingwood and Humble reviews here.

3. Composed of highly trained restoration specialists, SERVPRO of Clear Lake offers a wide range of emergency services, 24 hours a day. Their team can be on the scene just hours after you call. After a thorough assessment of the damage sustained to your property, these professionals will craft a strategy to get you back into your home or commercial space quickly. In the greater Houston area, that plan often includes water extraction after a fire, heavy rains, floods, or other storm damage affects your property. See SERVPRO of Clear Lake reviews here.

2. In addition to fire, water and storm damage restoration, SERVPRO of Baytown & Channelview offers a range of commercial building services. These services include fire restoration, water damage restoration, mold remediation (a common challenge for local property owners), and specialty cleaning services. This team can step in after any type of incident to clean up biohazards, damage caused by vandals, or large messes in need of a thorough cleaning. See SERVPRO of Baytown & Channelview reviews here.

1.      At the top of the list, we of course believe that our team at The Woodlands and Conroe location is the best you will find at any Houston SERVPRO. With our team of

highly trained cleaning and restoration specialists and our 24-hour-a-day availability, we hope that our proven record of professionalism and teamwork will put us at the top of your call list if disaster strikes your home or business. See SERVPRO of The Woodlands and Conroe reviews here.

About The Woodlands-Conroe SERVPRO

SERVPRO of The Woodlands-Conroe is Faster to Any Size Disaster, helping residential and commercial property owners when natural disasters, water damage, sewage backups, floods, fires, mold infestations, and other events happen. 

The Woodlands and Conroe Home Care: Top 10 “Must Do’s” Now That Floodwaters Are Gone

6/15/2016 (Permalink)

Storm Damage The Woodlands and Conroe Home Care: Top 10 “Must Do’s” Now That Floodwaters Are Gone Take every possible precaution to prevent mold, acting quickly to restore.

The Houston metropolitan has been hit hard recently with widespread and devastating floods. The significant amount of damage to property has yet to be fully determined. As our community continues to clean up and rebuild, it is vital to take every possible precaution to prevent mold, acting quickly to restore our properties after the damage caused by recent spring and summer storms. As a property owner, your local Houston SERVPRO team stands at the ready to assist throughout the cleaning, restoration, and rebuilding process. However, if you elect to take the project on by yourself, here are the 10 things you must do now to prevent mold and restore your property to its pre-flood condition:

  1. Water Extraction. The first step after a floodwaters ravage your property is obviously to extract the water. Be aware that floodwaters in the Houston area often contain potential hazards, including frightened wildlife, chemicals, sewage, and sharp debris. Prior to wading into your home to begin the water extraction process, be sure to wear protective clothing, footwear, and eye protection. Also, always remember to only operate generators outdoors to run pumps.
  2. Photos/Videos. Hopefully you were advised by your insurance company to take photos and videos of the damage throughout the flood damage restorationprocess. Once the water has been extracted, take photos and videos once again, prior to moving on to the next steps.
  3. Removal of Saturated Furnishings and Personal Belongings. This is one of the most emotionally challenging tasks for Houston property owners during water damage restoration.  Depending on the depth of the water, the amount and type of contaminants in the water, and the length of time items were saturated, some personal items may have to be disposed of. However, in some cases, furniture, fine art, clothing, and even photographs may be saved using best industry practices. Consult with your locally owned and operated SERVPRO of The Woodlands and Conroe for details.
  4. Flood-Cut Drywall. Saturated drywall will have to be removed. It is recommended that you cut and remove drywall and insulation a minimum of 6 inches above the flood line.
  5. Flooring Evaluation/Removal. Again, the length of time floodwaters have been standing in your property will determine how flooring needs to be handled. Often, it will have to be removed and not just cleaned. Carpet cleaning after a flood is typically not recommended.
  6. Cleaning/Disinfecting. To prevent mold infestations,it is imperative that all areas touched by floodwaters be cleaned and disinfected with a solution that includes bleach. Floodwaters carry various contaminants and bacteria that need to be killed prior to moving onto the next step.
  7. Drying. To prevent mold infestations, all surfaces that were cleaned and disinfected, including structural elements like subfloors and support beams, must be thoroughly dried prior to rebuilding. In our climate, mold can begin to develop in as little as 48 hours.
  8. Dehumidifying. This is a vital step, along with the cleaning and drying process, to help prevent future mold growth. Prior to beginning the rebuilding process, it is recommended that commercial dehumidifiers are used to bring the humidity levels in the home back to normal levels. Do not rush this step, as it can cause significant problems in the future.
  9. Rebuilding. While rebuilding may take longer than all of the other steps combined, it is often the most satisfying. This is the time to make any changes to your property you desire. This may include moving walls, changing design aesthetics, or altering other elements to make your property just as you desire.
  10. Landscaping/Preventative Measures. Now is also the time to evaluate, plan, and implement any changes to your landscaping or property’s structure that could help prevent future flood damage to your Houston area home. To keep your property dry next time around, consult your contractor, landscaping architect, and structural engineers for input on the best strategies moving forward.

Preventing mold after a storm floods your property must be a top concern. It is imperative that you act fast to help ensure damage is minimized. The longer the floodwaters remain in your home, the greater the risk for significant structural damage and serious mold infestations. Your locally owned and operated Houston SERVPRO team has the training, expertise, and equipment necessary to quickly get your property back into pre-storm condition. Call on us anytime; we are available 24 hours a day to serve our community.

About The Woodlands-Conroe SERVPRO

SERVPRO of The Woodlands-Conroe is Faster to Any Size Disaster, helping residential and commercial property owners when natural disasters, water damage, sewage backups, floods, fires, mold infestations, and other events happen. In addition to The Woodlands-Conroe, we also proudly serve surrounding communities.

The Woodlands and Conroe Home Health: Carpet Cleaning After a Flood

6/2/2016 (Permalink)

Storm Damage The Woodlands and Conroe Home Health: Carpet Cleaning After a Flood Our experienced technicians have specialized training to help identify the right course of action.

No one likes the dirty, damp, musty carpet that results from water damages in Conroe or The Woodlands area homes. Depending on the type of carpeting and the padding, it can be very difficult to remove all of the water, likely leading to a mold infestation. It is important to understand best practices for cleaning up after flood damage

How you go about cleaning your carpet will depend a great deal on the type of water that caused the damage. Below are the best tips and considerations from your locally owned SERVPRO of The Woodlands and Conroe:

Clean or “White” Water

If a water pipe bursts or a bathtub overflows, causing water damage, carpet cleaning is highly recommended. Prior to the actual cleaning, extract as much water as possible and begin the drying process. Using a shop vacuum, go slowly over every inch of the carpet several times until no more water is being released. Use high powered fans, and dehumidifiers to prevent mold in your Houston area home.

Once dry to the touch, use an upright carpet cleaner on affected areas with the correct amount of cleaning agent. Grid affected rooms and do small portions at a time, going over the carpet in opposing directions until the water extracted comes out clean. Allow carpets to dry thoroughly prior to bringing furniture back in. Use fans and dehumidifiers as mentioned above.

“Gray” Water

Gray water is water that comes from dishwashers, washing machines, or a roof leaks. Most industry professionals highly recommend professional cleaning for carpets affected by gray water. Depending on the amount of water that has soiled your carpets, a home upright carpet cleaner simply may not have enough power to rid carpets and padding completely of tainted water.

Remember, time is of the essence, particularly with this category of water. An overflowing dishwasher, for example, can leave you with carpets permanently smelling of last night’s dinner. The Woodlands SERVPROis available 24 hours a day for just such an emergency, to quickly clean your carpets before odors set in.

Black” Water.

Black water is the term used to describe both sewage water and floodwaters, because of the potentially hazardous chemicals, bacteria, and viruses they can contain. Self-cleaning and professional cleaning are not recommended for carpets with this type of water damage. Often, both carpet and padding will need to be removed and replaced after proper cleaning, drying, and dehumidifying of your home, in order to prevent mold infestations and bacteria growth.

Call your locally owned and operated Houston SERVPRO if water damages your Conroe or Woodlands area home. Our experienced technicians have specialized training to help identify the right course of action, and the tools necessary to begin the water damage cleanup process immediately. Don’t delay; the longer the water remains on your carpet and upholstery, the greater the chance of permanent damage. 

About The Woodlands-Conroe SERVPRO

SERVPRO of The Woodlands-Conroe is Faster to Any Size Disaster, helping residential and commercial property owners when natural disasters, water damage, sewage backups, floods, fires, mold infestations, and other events happen. In addition to The Woodlands-Conroe, we also proudly serve surrounding communities.

The Woodlands Home Care: Do These 7 Things When a Hurricane is in the Forecast!

3/15/2016 (Permalink)

Storm Damage The Woodlands Home Care:  Do These 7 Things When a Hurricane is in the Forecast! Storm Tip: You can also request checklists and other disaster preparedness tools from SERVPRO or at

When the National Weather Service issues a “Hurricane Warning” in our area, your local Houston SERVPRO starts preparations. To live up to our slogan of “faster to any size disaster”, we must ready our team, double-check equipment and supplies, and prepare for a worse-case scenario for storm damage in The Woodlands, Conroe, and throughout the greater Houston area. Even if your property is located outside of the tidal surge area, flooding to your home or business can happen quickly as a result of the torrential rains, while roofs and other parts of your structure are damaged by the wind.

Just as your local  SERVPRO of The Woodlands and Conroe prepares for an upcoming storm event, so can you. Here are the top 7 things you can do to prepare for a Texas hurricane:

1.      Heed all Warnings! If your local weather service issues a warning for a storm, it is never too early to start preparations. If your local law enforcement recommends evacuating ahead of the storm coming ashore, do so. Your life and the lives of your family may be at risk.

2.      Food and Water.  If you are not evacuating your home, be sure to stock up with plenty of food and water. It is recommended that you have a minimum 3-day supply. Remember, often with a hurricane in South Texas, power outages are common, so foods that do not require refrigeration or cooking are ideal.

3.      Secure Outdoor Items. Patio furniture, BBQ grills, trampolines, and other items around your home should be properly stored prior to the storm hitting. These items can quickly become dangerous projectiles during a hurricane.

4.      Board Up Windows. If you are evacuating your home and you have time before the storm hits, boarding up your windows can often save you from damage. If you aren’t evacuating your home, it may still be a good idea, particularly for windows that are close to tree limbs. If a window breaks during the storm, you will likely have water damagein your Conroe or The Woodlands home.

5.      Emergency Contacts. It is wise to update the information in your emergency contact list annually. Have a set process in place to remain in contact with family, neighbors, employers, and friends during and after a storm.

6.      Secure Important Documents. When a large storm is forecasted for the Houston area, it is wise to properly secure important papers and documents. This may mean removing original documents from a home to a secure location, as well as scanning each document and keeping them secured in an online Cloud storage. Be sure to include a copy of all important phone numbers, insurance policies (home and health), and titles for vehicles in the event your home in Conroe or The Woodlands needs flood or storm damage restoration.

7.      Safeguard Photos and Personal Items. When a significant storm is forecasted for your area, move photos, antiques, fine art, and other items of personal value to the highest levels of your home. In the event your home is damaged, don’t be too quick to throw these items away; in many cases your local SERVPRO team can restore the items after water damage.

The Houston area is prone to torrential rains, damaging winds, and hurricanes. For the safety of your family, and your property, prepare as soon as the warnings are broadcasted. In the event your home is damaged, The Woodlands and Conroe SERVPRO team stands at the ready to help you with any water damage restoration you need.

About The Woodlands-Conroe SERVPRO

SERVPRO of The Woodlands-Conroe is Faster to Any Size Disaster, helping residential and commercial property owners when natural disasters, water damage, sewage backups, floods, fires, mold remediation, and other events happen.