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Fire & Water - Cleanup & Restoration

How SERVPRO Benefits Insurance Adjusters and Clients

6/28/2022 (Permalink)

Technician using a vacuum extractor on a soaked carpet floor. You can have peace of mind by working with a restoration company with IICRC validation.

How SERVPRO Benefits Insurance Adjusters and Clients

Your job as an insurance adjuster is to serve your New Caney, TX, clients quickly and professionally. You work hard to ensure each claim is completed on time while keeping costs down. SERVPRO is a preferred vendor for many agencies because the company has been building relationships with insurance companies for decades.

National Accounts Guidelines
Each location around the country must meet specific standards. They include:

  • Background checks for employees
  • Internal audits for quality assurance
  • Proof of work with completed job files

Insurance adjusters and professional restoration company employees need step-by-step, transparent communication. It is also part of the guidelines for national accounts.
National Accounts Managers are the point of contact for insurance professionals. They can walk you through the claims process and answer any questions.

IICRC Participation
The Institute of Inspection Cleaning and Restoration Certification is a nonprofit organization. It upholds the standards of the restoration industry and helps shape its policies. You can have peace of mind by working with a restoration company with IICRC validation.

Franchisee Training
Locations around the country participate in regional and national training. Restoration and insurance industry professionals learn mitigation, reconstruction and restoration skills at a national training facility. The training process is part of the company's commitment to excellence.
New franchisees participate in a 15-day training program for owners. Employees can also take part in self-paced restoration and cleaning courses. Whether they learn as new employees or continue their education, the company provides classes for them.
The business offers classes year-round as part of an IICRC Training School. Courses cover techniques including water and fire restoration and drying techniques.

Support for Your Client's Insurance Claim
Working with a preferred vendor can help you, the insurance adjuster, serve your clients better. Partnering with a company with decades of experience can help you complete the claims process efficiently and stay within budget.

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